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Front Desk Associate

2 months ago

San Francisco, California, United States Sage Restaurant Group Full time
Job Summary

We are seeking a highly skilled and customer-focused Guest Service Agent to join our team at Sage Restaurant Group. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.

Key Responsibilities
  • Respond to guest inquiries and requests in a professional and courteous manner.
  • Check-in and check-out guests, ensuring accurate and timely processing of their stay.
  • Manage cash transactions and maintain accurate records.
  • Provide information and assistance to guests regarding hotel services and amenities.
  • Operate the PBX system, handling incoming and outgoing calls, and providing wake-up calls and paging services as needed.
Requirements
  • High school diploma or equivalent required.
  • Previous experience in customer service or a related field preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Fluency in oral and written English required.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Discounts on hotel stays and other company services.