Retention and Sales Expert

3 days ago


Omaha, Nebraska, United States Vyve Broadband Full time
Job Summary

We are seeking a highly motivated and results-driven individual to fill the role of Retention and Sales Expert at Vyve Broadband. This position involves serving as the primary point of contact via telephone with customers, handling all call types and saving/selling appropriate services to customers.

This is a remote/work from home position that requires you to have exceptional interpersonal skills, excellent communication (verbal and written) skills, and the ability to learn quickly and deal with complex technology changes.

Key Responsibilities:

  • Determine customer needs and ethically promote appropriate Vyve products to potential and existing customers.
  • Achieve sales and retention goals for percentage and volume.
  • Enhance customer loyalty by effectively promoting Vyve services that will enhance the quality of customers' lives and generate sustainable revenues for the company.
  • Effectively utilize sales/retention techniques to gain and/or retain new and existing customers calling to subscribe or cancel Vyve services.

Requirements:

  • High School Diploma or equivalent, Associate's Degree preferred.
  • Minimum 1-year experience in sales, a customer-facing environment, in-person or call center.
  • Ability to learn quickly and deal with complex technology changes.
  • Exceptional interpersonal skills and excellent communication (verbal and written) skills.

Salary Range: $45,000 - $65,000 per year

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