Site Operations Director

2 days ago


Saint Paul, Minnesota, United States Genuine Parts Company Full time
Job Summary

This is a leadership role that involves overseeing the day-to-day operations of an IBS store, focusing on achieving increased revenue, enhanced market presence, and delivering exceptional customer service. The ideal candidate will have strong leadership skills, a proven track record in the automotive aftermarket industry, and excellent communication abilities.

Key Responsibilities
  • Monitor and analyze sales performance to identify areas for improvement.
  • Solve problems effectively and develop strategies to address them.
  • Build and maintain positive relationships with customers, addressing their needs promptly and professionally.
  • Supervise and mentor store employees, recognizing and rewarding good performance, and addressing underperformance constructively.
  • Ensure inventory management best practices are followed, minimizing shrinkage and optimizing stock levels.
  • Develop and implement processes to ensure accurate and timely receipt of merchandise and its storage in the stockroom.
  • Create a safe working environment, adhering to company policies and HazMat training requirements, and taking proactive steps to minimize employee injuries.
Requirements
  • Bachelor's degree or equivalent required; technical school or college degree preferred.
  • Leadership experience in the automotive aftermarket industry, preferably in an automotive parts department, dealership, jobber, or retail establishment.
  • Strong analytical and problem-solving skills, with the ability to work effectively under pressure.
  • Excellent communication and interpersonal skills, with a focus on building strong relationships with employees and customers.
  • Able to operate TAMS point-of-sale system and manage cash handling tasks efficiently.
Work Environment

The role requires standing for extended periods, lifting up to 60 pounds, and repetitive bending or stooping. Additionally, the employee must be able to move heavy equipment using suitable aids, such as hand trucks or hydraulic lifts.

The estimated salary for this position is $80,000 - $100,000 per year.



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