Bilingual Call Center Professional

4 weeks ago


Silver Spring, Maryland, United States Clark Creative Solutions Full time
Job Overview

We are seeking a highly motivated and customer-oriented Bilingual Call Center Representative to join our team. As a Bilingual Call Center Representative, you will be responsible for providing exceptional customer service and support to our clients. This is a great opportunity for individuals who are fluent in both English and Spanish and have a passion for helping others.

Key Responsibilities:

  • Answer incoming calls from customers and provide assistance in a professional and courteous manner
  • Handle customer inquiries, complaints, and provide appropriate solutions
  • Conduct data entry and maintain accurate customer records
  • Communicate effectively with customers, ensuring clear understanding of their needs
  • Analyze customer issues and escalate complex problems to the appropriate department for resolution
  • Follow company policies and procedures to ensure consistent service delivery
  • Provide product information to customers and promote additional services as needed
  • Maintain confidentiality of customer information

Requirements:

  • Previous experience in a call center or customer service role is preferred
  • Strong phone etiquette skills with the ability to handle high call volumes
  • Bilingual proficiency in English and Spanish is required
  • Excellent communication skills, both verbal and written, in both languages
  • Ability to multitask and prioritize tasks effectively
  • Proficient in data entry and computer skills

We offer competitive pay, comprehensive training, and opportunities for career advancement. If you are a motivated individual with excellent communication skills in both English and Spanish, we encourage you to apply for the position of Bilingual Call Center Representative.



  • Silver Spring, Maryland, United States Clark Creative Solutions Full time

    Job SummaryWe are seeking a highly motivated and customer-oriented Bilingual Call Center Representative to join our team at Clark Creative Solutions.Key ResponsibilitiesProvide exceptional customer service and support to clients in English and SpanishHandle customer inquiries, complaints, and provide appropriate solutionsConduct data entry and maintain...


  • Silver Spring, Maryland, United States MAGADIA CONSULTING INC Full time

    Job Title: Call Center AgentAt Magadia Consulting Inc, we are seeking a highly skilled Call Center Agent to join our team. As a Call Center Agent, you will be responsible for managing a high volume of inbound and outbound calls and emails in a timely manner.Key Responsibilities:Conduct address research and locate client informationMaintain a comprehensive...


  • Silver Spring, Maryland, United States MAGADIA CONSULTING INC Full time

    Job Title: Call Center AgentAt MAGADIA CONSULTING INC, we are seeking a highly skilled Call Center Agent to join our team. As a Call Center Agent, you will be responsible for managing a high volume of inbound and outbound calls and emails in a timely manner.Key Responsibilities:Manage a high volume of inbound and outbound calls and emails in a timely...


  • Silver Spring, Maryland, United States AlienVault Full time

    Job OverviewAre you bilingual in Spanish and English? We're looking for a Retail Sales Consultant to join our team. As a Retail Sales Consultant, you will be at the center of our retail operations, creating meaningful connections with every customer. You will use a consultative sales approach to guide customers through their options, utilizing your drive and...


  • Silver Spring, Maryland, United States Magadia Consulting Inc Full time

    Call Center Analyst Job DescriptionThis is a full-time contract position for a bilingual professional who is fluent in Spanish and English.The primary responsibilities include managing a high volume of inbound and outbound calls and emails in a timely manner, conducting address research, locating client information, and maintaining a comprehensive record of...


  • Silver Spring, Maryland, United States Mary's Center Full time

    About the Role:The Pediatrician will function as one of the primary care pediatric providers for Mary's Center. This position is open at our clinics in Silver Spring and Adelphi, Maryland.Key Responsibilities:Provide quality primary wellness and sick care to Mary's Center pediatric patients in an efficient mannerPractice medicine within quality standards...


  • Silver Spring, Maryland, United States Mary's Center Full time

    Job SummaryMary\u0027s Center is seeking a highly skilled Internal Medicine Physician to join our team. As a primary care physician, you will be responsible for providing comprehensive quality primary wellness and sick care to our adult patients in an efficient manner.Key ResponsibilitiesProvide comprehensive quality primary wellness and sick care to...

  • Culinary Professional

    1 month ago


    Silver Spring, Maryland, United States Bel Pre Healthcare Center Full time

    Transform Lives with Your Culinary SkillsBel Pre Healthcare Center is seeking a dedicated and compassionate Cook to join our team. As a key member of our culinary team, you will play a vital role in nourishing the physical and emotional well-being of our residents.Responsibilities:Prepare and serve high-quality meals that meet the dietary needs and...


  • Silver Spring, Maryland, United States MELEHY AND ASSOCIATES LLC Full time

    We are seeking a recent high school graduate for a part-time Spanish bilingual legal assistant position at our plaintiffs' side employment law firm in Silver Spring.Key responsibilities include:Screening telephone calls and greeting guestsPerforming administrative and clerical tasks, such as answering telephones, scheduling appointments, and updating case...


  • Silver Spring, Maryland, United States Mary's Center Full time

    Job SummaryMary's Center is seeking a highly skilled and compassionate Internal Medicine Physician to join our team. As a primary medical services provider, you will be responsible for delivering high-quality patient care, initiating assessments, and implementing care interventions for patients with undifferentiated and undiagnosed health problems.Key...


  • Silver Spring, Maryland, United States Fox Rehabilitation Full time

    At Fox Rehabilitation, we're seeking a skilled Occupational Therapist to join our team in providing geriatric house calls and patient-centered care. Our team is dedicated to delivering high-quality, personalized services to older adults in their communities.Why Choose Fox Rehabilitation?Pioneer of geriatric house calls, we provide occupational therapy...


  • Silver Spring, Maryland, United States Allstate Insurance Agency - Alfredo Solano Full time

    Job OverviewAs a Bilingual Licensed Sales Professional, you will play a key role in growing a local Allstate agency by engaging new prospects and building strong relationships in the community. You will apply insurance knowledge and sales skills to increase customers' understanding of the value of insurance and cultivate long-term relationships with trusted...


  • Silver Spring, Maryland, United States Trinity Health Full time

    Job Summary: We are seeking a Primary Care Physician to join our team at Holy Cross Health/Elizabeth Square Health Center. As a Primary Care Physician, you will be responsible for managing the diagnosis and treatment of patients, providing patient exams and consultations, and participating in the Center's Quality Performance Improvement program. Key...


  • Silver Spring, Maryland, United States Mary's Center Full time

    Job SummaryMary's Center is seeking a highly skilled Internal Medicine Physician to join our team in Silver Spring, MD. As a primary care provider, you will be responsible for delivering high-quality medical care to our adult patients in a fast-paced community health clinic environment.The ideal candidate will possess a strong foundation in internal...


  • Silver Spring, Maryland, United States Project Redirect Full time

    Job DescriptionJob Summary: We are seeking a skilled Licensed Practical Nurse to join our team at Project Redirect. The ideal candidate will have experience in acute care or mental/behavioral health settings and possess strong communication and organizational skills.Responsibilities:Provide clinical response to acute healthcare support as needed.Perform...

  • Patient Navigator

    4 weeks ago


    Silver Spring, Maryland, United States CoreLIFE Full time

    Job Title: Patient NavigatorAt CoreLife, we are seeking a dedicated and detail-oriented Patient Navigator to join our team. As a key member of our Silver Spring, MD office, you will play a crucial role in providing essential information about our programs and services, assisting with insurance verification, and ensuring a smooth experience for new...


  • Silver Spring, Maryland, United States Graham Full time

    About the Role:This is a fantastic career opportunity for a bilingual professional to start as a temporary contractor with the possibility of becoming a permanent employee of Graham. The organization is a specialized international health agency working with countries throughout the Americas to improve and protect people's health.Responsibilities:Supervise...


  • Silver Spring, Maryland, United States Project Redirect Full time

    Job OverviewProject Redirect is seeking a skilled Direct Support Professional to join our Day Habilitation program team. As a key member of our team, you will provide person-centered support to individuals with disabilities, empowering them to achieve their personal goals and live fulfilling lives.Key Responsibilities:Implement Individualized Support Plans...


  • Silver Spring, Maryland, United States The Pediatric Development Center LLC Full time

    Benefits and PerksWe offer a competitive compensation package, including a 401(k) matching program, bonus based on performance, and comprehensive benefits, including medical, dental, and vision insurance with an option for a Health Savings Account. Additionally, we provide 100% employer-paid Short-term disability and life insurance, employee recognition...


  • Silver Spring, Maryland, United States Kaiser Full time

    Job Summary:As a Radiologic Technologist at Kaiser Permanente, you will be responsible for taking x-ray exposures of patients as requested by referring physicians. You will explain the x-ray procedure to patients, assure their safety, review films to ensure appropriate images, and prepare files and reports.Essential Responsibilities:Greets patients, confirms...