Operations Coordinator

1 week ago


Brook Park, Ohio, United States H&R Block Full time
About the Role

We are seeking a highly skilled and organized Operations Coordinator to join our team at H&R Block. As an Operations Coordinator, you will be responsible for providing administrative support to our district offices, including operational and hiring support, ordering supplies, and general administrative duties.

Key Responsibilities
  • Provide technical support to internal and external customers via phone, email, and chat
  • Document and track customer contacts using software solutions and computer systems
  • Review and verify invoices and prepare payment in Coupa for approval
  • Assist with seasonal hiring support in the HRB Gateway hiring system
  • Perform general administrative duties, including ordering supplies and maintaining office equipment
Requirements
  • High school diploma or equivalent
  • 1-3 years of administrative experience
  • Customer service experience
  • Decision-making, analytical, and problem-solving skills
  • Organization, prioritization, and project coordination skills
  • Effective communication and interpersonal skills
About H&R Block

H&R Block is a people company that provides help and inspires confidence in our clients and communities everywhere. We are committed to diversity and inclusion and are proud to be an equal opportunity employer.



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