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Starbucks Store Manager
2 months ago
Job Summary
The Starbucks Supervisor will be responsible for overseeing the daily operations of the licensed Starbucks store located within the Hyatt Regency New Orleans. This role will involve managing a team of baristas, ensuring excellent customer service, and maintaining a clean and welcoming environment for guests.
Key Responsibilities
- Team Management
- Supervise and train a team of baristas to ensure excellent customer service and high-quality beverages
- Manage employee schedules, time-off requests, and performance evaluations
- Customer Service
- Ensure a welcoming and clean environment for guests
- Respond to customer complaints and concerns in a professional manner
- Store Operations
- Manage inventory, supplies, and equipment to maintain a well-stocked store
- Monitor sales, profits, and customer feedback to identify areas for improvement
Requirements
- Leadership Skills
- Previous supervisory experience in a fast-paced environment
- Ability to motivate and lead a team to achieve goals
- Customer Service Skills
- Excellent communication and interpersonal skills
- Ability to handle customer complaints and concerns in a professional manner
- Operational Skills
- Ability to manage inventory, supplies, and equipment
- Basic math skills and accuracy with handling cash and operating a point-of-sale system
Benefits
- Career Growth and Advancement
- Opportunities for advancement within the Hyatt organization
- Training and development programs to enhance skills and knowledge
- Competitive Compensation and Benefits
- Competitive hourly wage and benefits package
- Discounts on hotel stays and other Hyatt services
