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Order Management Specialist

1 month ago


San Francisco, California, United States Aditi Consulting Full time
Job Title: Order Management Specialist - Marketplace Operations

Aditi Consulting is seeking a highly skilled Order Management Specialist to join our Marketplace Operations team in San Francisco. As an Order Management Specialist, you will be responsible for validating proposed deals, working with sales and partner teams, and updating records in third-party systems.

Key Responsibilities:

  • Validate proposed deals to ensure they meet requirements and have all required data elements
  • Work with sales and partner teams to ensure that all required information is provided
  • Update and create records in third-party systems as needed, in an accurate and timely manner
  • Perform all necessary calculations to validate the accuracy of necessary data
  • Apply knowledge, skills, and judgment to make decisions and resolve issues
  • Audit processes to identify process and performance defects
  • Partner with IT (internal and external partners) and functional business owners to resolve systems-related issues
  • Complete User Acceptance Testing for IT deployments

Requirements:

  • 1-5 years in sales operations, quote-to-cash operations, or similar role
  • Strong proficiency in spreadsheet software (MS Excel and/or Google Sheets)
  • Familiarity with Salesforce, AWS MP, or Tackle.io
  • Strong attention to detail
  • Able to think independently and consider cross-functional and downstream impacts
  • Work proactively, independently, and with a sense of urgency
  • Clear communicator; able to succinctly explain reasoning for decisions