Plastic Surgery Office Coordinator
5 days ago
We are seeking a highly skilled and organized Front Office Patient Coordinator to join our team at a reputable Plastic Surgery Practice. As a key member of our front office team, you will be responsible for providing exceptional patient care and administrative support to ensure a seamless experience for our patients.
Key Responsibilities:
- Greet and seat patients in a timely and professional manner
- Schedule patient appointments and manage the patient calendar
- Answer phone calls and respond to patient inquiries in a knowledgeable and courteous manner
- Clean and maintain exam rooms to ensure a clean and safe environment for patients
- Confirm patient appointments and manage patient rewards program
- Perform skincare room turnover, including laundry and restocking supplies
- Maintain the lobby area, including magazines and brochures
- Prepare and file patient charts and manage patient payments
- Maintain confidentiality and adhere to HIPAA and OSHA regulations
- Provide exceptional customer service and maintain a high level of patient care
- Cross-train for Medical Assistant duties, including stocking supplies, sterilizing, and assisting the MD
Requirements:
- Excellent customer service and communication skills
- Professional appearance and demeanor
- Familiarity with Plastic Surgery, injectables, and skin care
- Knowledge of medical terminology
- Dependability and punctuality
- Organized and detail-oriented
- Preferred: minimum of 2 years experience in front office work
- High school diploma or GED
- Team player attitude
About Our Company:
We are a reputable Plastic Surgery Practice dedicated to providing exceptional patient care and service. Our team is committed to delivering a positive experience for our patients, and we are seeking a highly skilled and organized Front Office Patient Coordinator to join our team.
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