Plastic Surgery Office Coordinator

2 months ago


Danville, Virginia, United States Private Company Full time
Job Title: Plastic Surgery Front Office Patient Coordinator

We are seeking a highly skilled and detail-oriented Front Office Patient Coordinator to join our team at a reputable Plastic Surgery Practice. As a key member of our front office team, you will be responsible for providing exceptional patient care and administrative support to ensure a seamless experience for our patients.

Responsibilities:

  • Greet and seat all patients in a timely and professional manner
  • Schedule patient appointments and manage the patient calendar
  • Answer phone calls and respond to patient inquiries in a knowledgeable and courteous manner
  • Clean and maintain exam rooms to ensure a clean and safe environment for patients
  • Confirm patient appointments and manage patient rewards programs
  • Perform skincare room turnovers, including laundry and restocking supplies
  • Maintain the lobby area, including magazines and brochures
  • Prepare and file patient charts and maintain accurate records
  • Collect and post patient payments in a timely and efficient manner
  • Maintain compliance with HIPAA and OSHA regulations
  • Provide exceptional customer service and maintain a high level of patient care
  • Cross-train for Medical Assistant duties, including stocking supplies, sterilizing equipment, and assisting the medical team

Requirements:

  • Excellent customer service and communication skills
  • Professional appearance and demeanor
  • Familiarity with Plastic Surgery, injectables, and skin care
  • Knowledge of medical terminology
  • Dependability and punctuality
  • Organized and detail-oriented
  • Preferred: minimum of 2 years experience in front office work and high school diploma or GED

About Our Practice:

We are a reputable Plastic Surgery Practice dedicated to providing exceptional patient care and service. Our team is committed to delivering a positive experience for our patients, and we are seeking a highly skilled and dedicated Front Office Patient Coordinator to join our team.



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