Patient Care Coordinator
1 week ago
The Patient Care Coordinator is a vital member of our team at Skin Wellness Physicians, responsible for providing exceptional patient care and ensuring a smooth experience for our patients. This role requires a cheerful, friendly, and professional individual who can effectively communicate with patients, staff, and other departments.
Key Responsibilities- Greet patients in a polite and prompt manner, providing necessary instructions and directions.
- Update patient information, obtain necessary signatures, and create new patient charts as instructed.
- Verify patient insurance eligibility and maintain clean, orderly waiting areas and front office spaces.
- Answer phone calls according to protocol and professionally assist doctors, staff, visitors, and patients.
- Perform all duties within HIPAA regulations and maintain confidentiality of all providers, staff, and patient information.
- Schedule appointments between providers and patients, and liaise between other departments with discretion and professionalism.
- Adhere to SWP policy and procedures during all activities and contribute to team effort by accomplishing related results as needed.
- Maintain medical records, HIPAA documentation, and enter patient data into the EMR databases and appointments into scheduling systems.
- Review and maintain all schedules as needed, and ensure all scheduled appointment needs are appropriately prepared and accurate records are present and/or obtained as needed and assigned.
- Inform patients of the office's payment policy and procedures, collect patient payments in accordance with the time-of-service payment policy, and adhere to scheduled work and break hours to ensure adequate front desk coverage.
- Register new patients and update existing patient demographics by ensuring the collection of all necessary documentation for treatment and accurately collecting and applying payments of services and products.
- Facilitate patient flow by notifying the clinical staff of patient arrival, being aware of delays, and communicating with patients and clinical staff, checking patients in and out for their appointments.
- Keep office supplies adequately stocked by anticipating inventory needs and monitoring front office equipment.
To be successful in this role, you must be a team player, respectful of your co-workers, and able to maintain confidentiality of all providers, staff, and patient information. You must also be knowledgeable of all office financial policies and scheduling rules for each provider.
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Patient Care Coordinator
6 days ago
Naples, Florida, United States Skin Wellness Physicians Full timeJob SummaryThe Patient Care Coordinator is a vital member of our team at Skin Wellness Physicians, responsible for providing exceptional patient care and ensuring a smooth experience for our patients.Key ResponsibilitiesGreeting and Registration: Greet patients in a polite and prompt manner, provide necessary instructions, and update patient...
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Patient Care Coordinator
2 days ago
Naples, Florida, United States SWICFT Cardiology Full timeJob Title: Patient Care CoordinatorSWICFT Cardiology is seeking a highly skilled Patient Care Coordinator to join our team. As a key member of our front desk team, you will be responsible for providing exceptional patient care and ensuring a smooth experience for our patients.Responsibilities:Communication: Answer patient calls efficiently, communicate with...
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Patient Care Coordinator
6 days ago
Naples, Florida, United States Skin Wellness Physicians Full timeJob SummaryThe Patient Care Coordinator is a vital member of our team at Skin Wellness Physicians, responsible for providing exceptional patient care and administrative support. This role requires a friendly, professional, and organized individual who can effectively communicate with patients, staff, and providers.Key ResponsibilitiesGreet patients in a...
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Patient Care Coordinator
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Patient Services Coordinator
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