Junior Energy Services Coordinator

3 weeks ago


Marlborough, Massachusetts, United States GTT, LLC Full time
Junior Energy Management Customer Service AdminstratorAbout the Job:

This exciting opportunity is perfect for individuals who thrive in fast-paced environments and are passionate about delivering exceptional customer service.

Key Responsibilities:
  • Customer Support: Respond promptly and accurately to customer inquiries via email and ServiceChannel.
  • Issue Resolution: Escalate urgent issues to management and work collaboratively with stakeholders to resolve problems.
  • Invoice Auditing: Verify invoices against department requirements.
  • Data Analysis: Conduct ad-hoc reporting and analysis as needed.
  • Project Support: Assist with ongoing maintenance programs and project-based initiatives.
  • Communication: Maintain positive relationships with customers and internal teams.
  • Administrative Tasks: Perform various administrative duties such as composing emails and maintaining reports.
What We Offer:

As an employee of GTT, LLC, you can expect a competitive salary range of $26.57/Hr and comprehensive benefits including Medical, Vision, and Dental Insurance Plans and a 401k Retirement Fund.



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