Cowboys Club Barista
4 days ago
The Cowboys Club Barista is a key member of our team at The Star, the World Headquarters for the Dallas Cowboys. This role is responsible for providing high-quality beverages to our guests while ensuring exceptional customer service.
Key Responsibilities:
- Follows all Company drink recipes and procedures to provide high-quality and consistent beverages to guests.
- Ensures that all customers are educated on our products and services.
- Answers customer questions regarding coffee blends, preparation, and product freshness.
- Greets all customers with fast, friendly, personalized service.
- Accurately rings sales orders into the POS system and counts back change to customers in a courteous and friendly manner.
- Develops an understanding of coffee and tea regions and the various differences in flavor and blends.
- Sells and serves baked goods and miscellaneous food items to customers.
- Maintains a clean and organized workspace so that partners can locate resources and products as needed.
Requirements:
- Excellent customer service skills.
- Ability to work independently and/or in a team environment.
- Strong verbal and written communication skills.
- Must be able to stand for an extended period of time without aid.
- Must be fluent in English.
- Must be able to work an irregular schedule.
- Must be able to work extended hours due to business requirements including late nights, weekends, and holidays.
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