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Customer Service Representative

2 months ago


Spring Hill, Florida, United States David's Bridal Full time
Customer Service Representative Job Description

At David's Bridal, we're committed to delivering exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in ensuring our customers receive the highest level of service and support.

Key Responsibilities:
  • Customer Interaction: Provide friendly, professional, and empathetic support to customers via phone, email, and in-person.
  • Product Knowledge: Stay up-to-date on our products and services to effectively address customer inquiries and concerns.
  • Problem-Solving: Proactively address customer issues and escalate as needed to ensure timely resolutions.
  • Team Collaboration: Work closely with colleagues to maintain a positive and productive store environment.
  • Inventory Management: Assist with processing orders, receiving, and ensuring first-quality standards for all merchandise.
Requirements:
  • High School Diploma or Equivalent: Required.
  • 1-2 Years Retail Experience: Preferred.
  • Excellent Communication Skills: Essential for providing exceptional customer service.
  • Ability to Work in a Fast-Paced Environment: Must be able to multitask and prioritize tasks effectively.
Benefits:
  • Competitive Pay: $13.50 per hour.
  • Team Bonus: Opportunities for additional earnings.
  • Get Paid Early: Access to your pay before payday.
  • Generous Team Member Discount: Enjoy discounts on merchandise and services.
  • Vision Care: Comprehensive vision coverage.
  • Supplemental Insurances: Critical Illness, Hospital Indemnity, and Accidental Injury coverage.
  • 401K Program: Retirement savings plan.
  • Discounts for Identity Theft Protection: Protect yourself and your loved ones.
  • Discounts for Home and Auto Insurance: Save on insurance premiums.
  • Discounts for Mobile: Stay connected with affordable plans.
  • Pet Insurance: Coverage for your furry friends.

We're an equal opportunities employer and welcome applications from diverse candidates. If you're passionate about delivering exceptional customer experiences, apply today