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Customer Service Representative
2 months ago
At David's Bridal, we're committed to delivering exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in ensuring our customers receive the highest level of service and support.
Key Responsibilities:- Customer Interaction: Provide friendly, professional, and empathetic support to customers via phone, email, and in-person.
- Product Knowledge: Stay up-to-date on our products and services to effectively address customer inquiries and concerns.
- Problem-Solving: Proactively address customer issues and escalate as needed to ensure timely resolutions.
- Team Collaboration: Work closely with colleagues to maintain a positive and productive store environment.
- Inventory Management: Assist with processing orders, receiving, and ensuring first-quality standards for all merchandise.
- High School Diploma or Equivalent: Required.
- 1-2 Years Retail Experience: Preferred.
- Excellent Communication Skills: Essential for providing exceptional customer service.
- Ability to Work in a Fast-Paced Environment: Must be able to multitask and prioritize tasks effectively.
- Competitive Pay: $13.50 per hour.
- Team Bonus: Opportunities for additional earnings.
- Get Paid Early: Access to your pay before payday.
- Generous Team Member Discount: Enjoy discounts on merchandise and services.
- Vision Care: Comprehensive vision coverage.
- Supplemental Insurances: Critical Illness, Hospital Indemnity, and Accidental Injury coverage.
- 401K Program: Retirement savings plan.
- Discounts for Identity Theft Protection: Protect yourself and your loved ones.
- Discounts for Home and Auto Insurance: Save on insurance premiums.
- Discounts for Mobile: Stay connected with affordable plans.
- Pet Insurance: Coverage for your furry friends.
We're an equal opportunities employer and welcome applications from diverse candidates. If you're passionate about delivering exceptional customer experiences, apply today