Customer Service Representative

4 weeks ago


Spring Hill, Florida, United States David's Bridal Full time
Customer Service Representative

At David's Bridal, we're seeking a highly skilled Customer Service Representative to join our team. As a key member of our store staff, you'll be responsible for delivering exceptional customer service, ensuring a seamless shopping experience for our clients. Your primary focus will be on interacting with customers, addressing their needs, and providing solutions to their queries. You'll work closely with our sales team to ensure that every customer leaves our store feeling satisfied and valued.

Key Responsibilities:
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Work collaboratively with the sales team to ensure a seamless shopping experience for our clients.
  • Assist with inventory management, processing orders, and maintaining a high standard of store presentation.
  • Support cash wrap operations, processing transactions accurately and efficiently.
  • Participate in sales promotions and visual updates to maintain a visually appealing store environment.
Requirements:
  • High school diploma or equivalent degree.
  • 1-2 years of prior retail experience in an apparel, service, or specialty store environment.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.

We offer a competitive hourly rate, team bonus, and a range of benefits, including vision care, supplemental insurances, and a 401K program. If you're passionate about delivering exceptional customer service and working in a dynamic retail environment, we encourage you to apply for this exciting opportunity.



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