Customer Service Liaison

2 days ago


Spring Hill, Florida, United States State Farm Insurance Full time

Customer Service Representative

At State Farm Insurance, we're seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.

Key Responsibilities:

  • Assist clients with inquiries, complaints, and policy changes
  • Provide accurate and timely information regarding insurance products and services
  • Process policy applications, renewals, and cancellations
  • Handle billing and payment inquiries
  • Resolve customer issues and complaints in a professional and efficient manner
  • Collaborate with team members to ensure customer satisfaction
  • Maintain accurate customer records and update information as needed
  • Follow company policies and procedures to ensure compliance with insurance regulations
  • Stay updated on industry trends and changes in insurance policies
  • Continuously improve knowledge and skills through training and development opportunities


This is an excellent opportunity to join a leading insurance company and make a real difference in the lives of our customers. If you're a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply.
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