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Healthcare Support Specialist

2 months ago

Charlottesville, Virginia, United States UnitedHealth Group Full time

$3, SIGN ON BONUS AVAILABLE FOR EXTERNAL CANDIDATES

Careers with MedExpress. At MedExpress, we are dedicated to providing quality, accessible, and affordable healthcare while exceeding the expectations of our patients. Our community medical centers operate daily from 8 AM to 8 PM, staffed with a complete medical team ready to assist patients without the need for appointments. We offer a wide range of services, including urgent care, wellness checks, and employer health services. As part of the Optum and UnitedHealth Group family, we are committed to helping individuals lead healthier lives and improving the overall health system for everyone. You can become a member of our esteemed team at various MedExpress locations across the nation.

As a Medical Assistant, you will play a crucial role in ensuring patient well-being while collaborating with physicians, advanced practice clinicians, and both front office and clinical staff. This position is primarily based in one of our urgent care centers.

Our teams employ a collaborative approach to foster connections across our centers and within the community. The main location for this role is in Charlottesville, VA, with the possibility of working at other nearby sites as needed.

Location: Pantops Center Charlottesville, VA
Status: Full-Time
Schedule: Three 12-hour shifts (8:00 a.m. – 8:00 p.m.) per week
Specialty: MedExpress Urgent Care

Hours may include rotating weekends and holidays, varying with patient volume and business needs.

Primary Responsibilities:

  • Conduct clinical intake with patients, including taking and documenting vital signs and medical history.
  • Assist patients with mobility, transfers, specimen collection, and exam preparation as necessary.
  • Manage patient referrals and follow-up calls on a daily basis.
  • Maintain clinical supplies and equipment, ensuring proper storage of biohazard materials.
  • Sanitize exam and procedure rooms, instruments, and equipment between patient visits to uphold infection control standards.

In addition, you may receive:

  • Hourly rate incentives (Flex Pay, Standby Pay).
  • Paid Time Off, which begins to accrue with your first pay period.
  • Opportunities for career development and training for other roles of interest.
  • Medical Plan options, Dental, Vision, Life & AD&D Insurance.
  • 401(k) Savings Plan, Employee Stock Purchase Plan.
  • Education Reimbursement.
  • Employee Discounts.

Your performance will be recognized and rewarded in an environment that challenges you while providing clear guidance on what it takes to excel in your role, along with development opportunities for other positions you may wish to pursue.

Required Qualifications:

  • Completion of a medical assistant training program and/or 1+ years of experience as a medical assistant or EMT in an urgent care, physician, or emergency room setting, or currently enrolled in an accredited Radiologic Technologist program.
  • Must fulfill all other state requirements by law, including any applicable licenses.
  • Active CPR/BLS certification or the ability to obtain it within 90 days of hire.

Preferred Qualifications:

  • Direct experience with clinical intake, patient data collection, laboratory specimen collection, performing EKG testing, applying orthopedic devices, basic wound care, and/or employer health services.

At UnitedHealth Group, our mission is to assist individuals in leading healthier lives and to enhance the health system for everyone. We believe that everyone—regardless of race, gender, sexuality, age, location, or income—deserves the opportunity to live their healthiest life. However, there are still significant barriers to good health that disproportionately affect people of color, historically marginalized groups, and those with lower incomes. We are committed to reducing our environmental impact and delivering equitable care that addresses health disparities and improves health outcomes, reflecting our mission.

Proof of immunity to vaccine-preventable diseases is an employment requirement.