Luxury Sales Consultant

2 weeks ago


Irvine, California, United States Fashionphile Full time

Position Overview:
This is a Full-Time role requiring 40+ hours per week, with a rotating schedule that aligns with retail hours. Candidates must be flexible to work during these shifts.

Compensation Structure:
This position offers a base salary plus unlimited commission potential, allowing for significant earnings based on individual performance.

About Us:
At FASHIONPHILE, we are redefining the ultra-luxury fashion landscape, creating sustainable alternatives that extend product life cycles and enhance accessibility for a diverse clientele. Our mission is to become the leading brand in luxury re-commerce, and we recognize that our team members are the key to our success. We celebrate diversity in our workforce, perspectives, and offerings, as it fosters the creativity and innovation necessary to fulfill our mission.

Key Responsibilities:
- Deliver an exceptional luxury shopping experience, which includes a warm welcome, facility tour, iPad setup, and continuous support throughout the customer journey.
- Engage in proactive client outreach to meet sales objectives, including follow-ups with previous clients and targeted online engagement.
- Build and maintain a personal client portfolio through consistent relationship management.
- Adhere to inventory management protocols, uphold visual merchandising standards, and execute daily operational procedures meticulously.
- Provide outstanding service by managing inquiries, greeting clients, scheduling appointments, and facilitating product drop-offs.
- Complete additional assigned tasks as necessary.

Qualifications:
- Extensive background in customer service and sales within the retail industry.
- Proven ability to develop and sustain long-term customer relationships.
- Familiarity with high-end luxury handbags and accessories.
- Excellent verbal and written communication skills.
- Strong attention to detail and self-driven motivation.

Benefits:
- Comprehensive Medical, Dental, and Vision Coverage
- Flexible Spending Account options for Medical, Dependent Care, and Commuter Benefits
- Paid Time Off, Sick Leave, and Holidays
- 401(k) plan with a generous matching program
- Complimentary Life Insurance and Accidental Death & Dismemberment coverage
- Long-Term Disability Insurance
- Employee Discounts

Compensation:
- Starting pay rate is $18.00 per hour for new hires, plus uncapped commission opportunities.



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