Merchandising Lead

3 days ago


Richmond, Virginia, United States Sam's Club Full time
Job Summary

As a Merchandising Lead at Sam's Club, you will be responsible for providing exceptional member service by identifying member needs, providing guidance and support, and promoting the company's products and services. You will also assist management with supervising associates, training, and developing their skills to ensure excellent member service.

Key Responsibilities
  • Provide member service by acknowledging members, identifying their needs, and providing guidance and support.
  • Assist management with supervising associates, training, and developing their skills to ensure excellent member service.
  • Receives and stocks supplies and merchandise from distribution centers and vendors throughout the facility and organizes and maintains the sales floor.
  • Maintains safety of facility by conducting safety sweeps, following procedures for forklift spotting and handling, and disposing of hazardous materials.
  • Ensures maintenance of the sales floor and merchandise presentation by properly handling claims and returns, zoning the area, and stocking, arranging, and organizing merchandise.
  • Monitors food and merchandise quality by ensuring product rotation, code dating, product recalls, and sanitation standards are followed.
  • Oversees the picking and staging of club pick up orders throughout the day.
  • Develops, communicates, and implements processes and practices to meet business needs by collaborating with managers, co-workers, customers, and other business partners.
  • Demonstrates, promotes, and supports compliance with company policies, procedures, and standards of ethics and integrity.
  • Leads and participates in teams by using and sharing resources, information, and tools, and coordinating and executing work assignments.
Requirements
  • Must be 18 years of age or older.
  • 6 months retail experience AND 6 months customer service experience.
Preferred Qualifications
  • Leading a team, supervising experience to include hiring, evaluating, mentoring, developing, and managing the workload of others.
Work Environment

9440 W Broad St, Richmond, VA, United States of America

At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet.

Benefits include medical, vision, and dental coverage, 401(k), stock purchase, and company-paid life insurance, PTO, parental leave, family care leave, bereavement, jury duty, and voting.

Live Better U is a company-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.

The hourly wage range for this position is $20.00 to $28.00*.

*The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.



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