Billing Specialist

3 hours ago


Dallas, Texas, United States Turnwell Mental Health Network Full time
Job Summary

We are seeking a highly skilled and detail-oriented Billing Specialist to join our team at Turnwell Mental Health Network. As a key member of our revenue cycle team, you will be responsible for ensuring accurate and timely billing for our patients.

Key Responsibilities
  • Perform eligibility checks and benefit verifications for various service lines
  • Process and manage claims using any EMR and Clearinghouse
  • Maintain accurate and detailed records of all billing transactions
  • Ensure compliance with all relevant billing regulations and guidelines
  • Identify and resolve patient and insurance billing issues, including follow-up on denied, appealed, and re-consideration of claims
  • Answer incoming patient and insurance calls and emails
  • Patient AR: collect outstanding accounts, process payments, and discuss insurance & billing questions
  • Handle a high volume of calls related to billing inquiries and issues
  • Utilize Excel to track, analyze, and report on billing data
  • Collaborate with the clinical team to ensure accurate and timely billing
  • Update insurance payor information and profiles
  • Support Clinicians and Office Staff with questions regarding insurance policies, authorizations, and payments
  • Adhere to HIPAA guidelines and patient confidentiality
Requirements
  • Minimum of 3 years of experience in behavioral health billing
  • Working knowledge of Medicare, Medicaid, Commercial Insurance Payors, Workers Compensation, and Managed Healthcare
  • Understanding of insurance processes, productivity, aging, and revenue cycle reporting
  • Proficiency in Valant, AdvancedMD, InSync, Waystar, and/or Change Healthcare preferred
  • Strong background in computer skills, particularly in Excel
  • Exceptional organizational skills and attention to detail
  • Ability to handle a high call volume and multitask effectively
  • Excellent communication skills, both written and verbal
  • Ability to work independently and with minimal supervision
  • Reliable internet connection and a suitable remote work environment
What We Offer
  • Competitive salary and benefits package
  • Supportive team environment with opportunities for growth and development

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