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Registration Specialist

2 months ago


Rutland, Vermont, United States Rutland Regional Medical Center Full time

Job Summary

Rutland Regional Medical Center seeks a detail-oriented and customer-focused individual to join our team as an Access Representative. In this role, you will be responsible for accurately identifying and registering patients in our hospital information system, ensuring complete demographic, insurance, and clinical information is recorded. This will enable timely and accurate billing for patients receiving care in our Outpatient Services, Offsite Laboratories, Specimen Collection Center, or Emergency Department.

Key Responsibilities

  • Accurately register patients in the hospital information system
  • Collect and verify demographic, insurance, and clinical information
  • Ensure accurate records and timely billing
  • Handle all aspects of scheduling same-day visits, tests, and exams
  • Provide reception and manage patient flow in support of Laboratory and Diagnostic Imaging testing services or Emergency Department Care

Requirements

  • High School diploma or equivalent
  • Relevant customer service experience
  • Experience using a computerized information system
  • Previous healthcare experience preferred

Preferred Skills

  • Customer Service skills
  • Professionalism
  • Ability to comply with flexible scheduling needs
  • Basic knowledge of Medical Terminology
  • Attention to detail and ability to multi-task
  • Basic Microsoft Windows desktop application and navigation skills
  • Excellent written and verbal communication and interpersonal skills
  • Ability to discretely handle confidential information
  • General office skills

Pay Range: $25.41