Patient Services Coordinator

4 days ago


Saranac Lake, New York, United States Hudson Headwaters Health Network Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Services Assistant to join our team at Hudson Headwaters Health Network.

This role is responsible for providing exceptional patient support services, ensuring a positive experience for our patients and their families.

The ideal candidate will have excellent communication skills, a strong work ethic, and the ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Greets patients and visitors promptly and professionally
  • Assists with incoming and outgoing calls, faxes, and correspondence
  • Identifies emergency situations and takes appropriate actions
  • Schedules and reschedules patient appointments, prioritizing availability of provider schedules
  • Collects copays, co-insurance, and self-pay balances, offering sliding fee programs as needed
  • Checks patients out, scheduling follow-up appointments and processing referrals
  • Reconciles payment batch amounts daily, reporting discrepancies to supervisors
  • Performs opening and closing procedures, protecting patient confidentiality and adhering to policy and procedure
  • Provides exceptional customer service, responding to inquiries from insurance companies and circulating information to appropriate personnel
  • Attends training and meetings, assisting with staff training and development
  • Classifies and barcodes hard copy documents for electronic medical records
  • Reviews and follows policies and legal requirements prior to releasing medical records
Requirements
  • High School Diploma or equivalent
  • Computer training and/or medical terminology training preferred
  • Minimum one-year work experience in a medical office setting or equivalent training/education required
  • Demonstrated ability to manage multiple tasks and prioritize workload
  • Experience working with diverse populations required
  • Experience with Microsoft Office required
  • Experience with EMR and knowledge of billing a plus
  • Excellent customer service and communication skills required

The pay rate for this position is $19.00/hour.



  • Saranac Lake, New York, United States Adirondack Health Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Access Representative to join our team at Adirondack Health. As a Patient Access Representative, you will be responsible for performing patient access functions in a manner that promotes positive relationships with patients, physicians, hospital departments, and visitors.Key...


  • Saranac Lake, New York, United States Adirondack Health Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Access Representative to join our team at Adirondack Health. As a Patient Access Representative, you will be responsible for performing patient access functions in a manner that promotes positive relationships with patients, physicians, hospital departments, and visitors.Key...


  • Saranac Lake, New York, United States Adirondack Health Full time

    **Job Summary:**We are seeking a skilled Patient Access Representative to join our team at Adirondack Health. As a key member of our healthcare team, you will be responsible for promoting positive relationships with patients, physicians, and hospital departments. Your primary goal will be to perform patient access duties in accordance with established...


  • Saranac Lake, New York, United States Adirondack Health Full time

    Job SummaryWe are seeking a highly skilled Patient Financial Services Manager to join our team at Adirondack Health. The successful candidate will be responsible for leading our patient financial services team and ensuring the efficient and effective management of patient accounts.Key ResponsibilitiesLead the patient financial services team and oversee the...


  • Saranac Lake, New York, United States Adirondack Health Full time

    Job SummaryWe are seeking a highly skilled and experienced Patient Financial Services Manager to join our team at Adirondack Health. This key role will be responsible for leading our patient financial services operations, ensuring timely and accurate reimbursement for services provided.Key ResponsibilitiesLead the analysis, research, and resolution of credit...


  • Saranac Lake, New York, United States Northern Rivers Family of Services Full time

    Job Title: Community Service ProviderAt Northern Rivers Family of Services, we are seeking a compassionate and dedicated Community Service Provider to join our team. As a Community Service Provider, you will play a vital role in providing home and community-based services to children with emotional and mental health challenges.Job Summary:We are looking for...


  • Saranac Lake, New York, United States Northern Rivers Family of Services Full time

    Job SummaryAs a Community Service Provider with Northern Rivers Family of Services, you will play a vital role in providing home and community-based services to children with emotional and mental health challenges. Your primary responsibility will be to travel locally to work with children and families in their communities, providing a core of rehabilitative...


  • Saranac Lake, New York, United States Northern Rivers Family of Services Full time

    Job Title: Community Service ProviderAt Northern Rivers Family of Services, we are seeking a dedicated and compassionate Community Service Provider to join our team. As a Community Service Provider, you will play a vital role in providing home and community-based services to children with emotional and mental health challenges.Job Summary:We are looking for...

  • RN Care Manager

    4 days ago


    Saranac Lake, New York, United States Hudson Headwaters Health Network Full time

    Job OverviewHudson Headwaters Health Network is seeking a skilled RN Care Manager to join our team. This role is an integral part of the patient's care team, enhancing primary care and providing an array of services to patients and support to primary/specialty care settings.Key Responsibilities:Provide education, coordination, coaching, and transfer of...


  • Saranac Lake, New York, United States Adirondack Health Full time

    **Job Summary:**We are seeking a skilled Patient Access Liaison to join our team at Adirondack Health. As a key member of our healthcare team, you will be responsible for promoting positive relationships with patients, physicians, and hospital departments. Your duties will include performing patient access functions in accordance with established policies...


  • Lake Grove, New York, United States SB Clinical Practice Management Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Navigator to join our team at SB Clinical Practice Management. The successful candidate will be responsible for coordinating the daily operations of the front information desk, ensuring efficient workflow, and providing exceptional patient care.Key ResponsibilitiesGreets patients upon...


  • Saranac Lake, New York, United States American Management Association Intl Full time

    Job SummaryWe are seeking a highly motivated and organized Part-Time Account Coordinator to join our team at American Management Association Intl. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, uncovering their needs, and executing corporate marketing strategies.Key...


  • Saranac Lake, New York, United States Emerald Health Services Full time

    Epic Travel Staffing is seeking a skilled Travel Registered Respiratory Therapist to join their team. This 13-week assignment offers a unique opportunity to work in a dynamic environment while enjoying comprehensive benefits and competitive pay. Key Responsibilities:Provide respiratory care to patients of all ages, including neonatal, pediatric, adult, and...


  • Saranac Lake, New York, United States American Management Association Intl Full time

    About the Role:Ambitious and detail-oriented individuals are sought after to join our team as a Part-Time Account Coordinator. As a key member of our customer service team, you will play a vital role in uncovering customer needs, reactivating accounts, and establishing new relationships.Key Responsibilities:Deliver exceptional customer service by responding...


  • Saranac Lake, New York, United States Adirondack Health Full time

    Job Summary: We are seeking a skilled Call Center Representative to join our team at Adirondack Health. As a key member of our customer service team, you will be responsible for providing exceptional service to patients, physicians, and hospital departments through various communication channels. Responsibilities: * Provide timely and accurate responses...


  • Saranac Lake, New York, United States Adirondack Health Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Call Center Representative to join our team at Adirondack Health. As a key member of our customer service team, you will be responsible for providing exceptional service to patients, physicians, and hospital departments through various communication channels.Key ResponsibilitiesRespond to...


  • Saranac Lake, New York, United States Northern Rivers Family of Services Full time

    Job Title: Community Service ProviderJoin Northern Rivers Family of Services in making a difference in the lives of children, adults, and families. As a Community Service Provider, you will play a vital role in providing home and community-based services to support individuals with emotional and mental health challenges.About the Role:As a Community Service...


  • Saranac Lake, New York, United States Adirondack Health Full time

    Cook and Food Service WorkerAt Adirondack Health, we are seeking a skilled Cook and Food Service Worker to join our team. As a key member of our food service department, you will be responsible for preparing and cooking food to meet daily production requirements for patients, residents, and special functions.Responsibilities:Prepare and cook food to meet...


  • Saranac Lake, New York, United States Adirondack Health Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Environmental Services Technician to join our team at Adirondack Health. As a key member of our facilities maintenance team, you will be responsible for maintaining a clean and safe environment for our patients, visitors, and staff.Key ResponsibilitiesPerform a variety of cleaning duties...

  • Nurse Practitioner

    3 weeks ago


    Saranac Lake, New York, United States Adirondack Health Full time

    Job SummaryThe Registered Nurse is a vital member of our multidisciplinary team at Adirondack Health. As a skilled healthcare professional, you will utilize your expertise to assess, plan, implement, and evaluate nursing care for patients under your supervision. Your practice will involve diagnosing and treating human responses to actual or potential...