Patient Access Coordinator

2 weeks ago


Saranac Lake, New York, United States Adirondack Health Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Access Representative to join our team at Adirondack Health. As a Patient Access Representative, you will be responsible for performing patient access functions in a manner that promotes positive relationships with patients, physicians, hospital departments, and visitors.

Key Responsibilities
  • Perform patient access duties in accordance with established policies and procedures of Adirondack Health, as well as regulatory compliance agencies such as HIPAA, CMS, TJC, AOA, and EMTALA.
  • Ensure accurate and timely completion of patient registration, scheduling, and billing processes.
  • Provide exceptional customer service to patients, families, and healthcare providers.
  • Maintain confidentiality and handle sensitive patient information with discretion.
  • Collaborate with healthcare teams to ensure seamless patient flow and efficient use of resources.
Requirements
  • High school or equivalent degree required.
  • Typing skills and computer experience required.
  • Knowledge of medical terminology desirable.
  • Previous experience in a professional office or healthcare environment preferred.
  • Positive customer service skills and telephone etiquette required.
  • Professional appearance and proper speaking skills necessary for maintaining good public relations.
  • Ability to multitask and work in a fast-paced environment.
Working Conditions

This is a per-diem position with a salary range of $15.79-$24.47 per hour.



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