Customer Service Lead, CA

2 weeks ago


Long Beach, California, United States Dunn-Edwards Full time
About Dunn-Edwards

Dunn-Edwards is a leading paint manufacturer that prides itself on delivering high-quality products and exceptional customer service. With a rich history spanning over 90 years, our company has grown from a small family business to a respected industry leader.

Job Summary

We are seeking a Customer Service Lead to join our team at Dunn-Edwards. As a key member of our store operations team, you will be responsible for ensuring a seamless shopping experience for our customers. Your primary focus will be on providing expert advice, processing transactions, and maintaining a clean and organized store environment.

Key Responsibilities
  • Provide exceptional customer service, answering questions and offering product recommendations
  • Process transactions accurately and efficiently, using our point-of-sale system
  • Maintain a clean and organized store environment, adhering to safety and regulatory standards
  • Assist with inventory management, restocking shelves, and maintaining merchandise displays
  • Collaborate with the store management team to achieve sales goals and improve customer satisfaction
Requirements
  • High school diploma or equivalent required; previous experience in a shift supervisory role a plus
  • Ability to read and interpret documents, write routine reports, and communicate effectively with customers and colleagues
  • Basic computer skills, including point-of-sale system operation
  • Valid driver's license required
Benefits

Dunn-Edwards offers a comprehensive benefits package, including health insurance, dental insurance, vision insurance, vacation and holiday pay, paid sick time, and a 401(k) program with company match.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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