Retail Experience Manager
2 days ago
We are seeking a talented Customer Service Expert to join our team in providing exceptional customer experiences. As a key member of our store staff, you will be responsible for resolving customer complaints, addressing concerns, and maintaining a positive store culture.
About the Role:- Conflict Resolution: Effectively resolve customer complaints and concerns, while maintaining a professional and empathetic demeanor.
- Customer Education: Provide product knowledge and training to customers, ensuring they make informed purchasing decisions.
- Store Operations: Assist with inventory management, visual merchandising, and other store operations tasks as needed.
What We Offer:
- A salary range of $12.00 - $15.00 per hour, based on location, experience, and performance
- Ongoing training and development opportunities to enhance your skills and career prospects
- A generous merchandise discount and referral bonus program
Requirements:
- Education & Credentials: High school diploma or equivalent, with 1-2 years of prior retail experience in an apparel, service, or specialty store environment
- Physical Demands: Ability to stand for extended periods, lift up to 25 pounds, and use computer equipment for long periods
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