Customer Service Representative Float

2 days ago


Astoria, New York, United States Columbia Memorial Hospital Full time
Job Summary

We are seeking a highly skilled and detail-oriented Float Customer Care Representative to join our team at Columbia Memorial Hospital. As a Float CCR, you will be responsible for accurately registering patients for outpatient services and inpatient admissions, as well as scheduling patients. You will also be responsible for insurance verifications and co-pay collections.

Key Responsibilities
  • Accurately register patients for outpatient services and inpatient admissions
  • Schedule patients in a timely and efficient manner
  • Verify insurance coverage and collect co-pays
  • Provide exceptional customer service to patients and families
  • Work effectively in a fast-paced, dynamic environment
Requirements
  • High School diploma or equivalent experience/education
  • Medical terminology knowledge preferred
  • Experience in healthcare field preferred
  • Strong communication, organizational, and problem-solving skills
  • Ability to type with accuracy and minimal error
Work Environment

This position involves standing, walking, stopping, and occasional carrying and lifting or lightweight materials (up to 20 pounds). May be required to sit for extended periods of time. Requires visual acuity and depth perception to recognize words and numbers; and hand and finger dexterity and hand/eye coordination to use a computer keyboard and common office equipment.



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