Customer Service Ambassador

3 weeks ago


Astoria, New York, United States Top Tier Executives Full time
About Top Tier Executives

Top Tier Executives is a forward-thinking consulting firm dedicated to delivering exceptional results for our clients. Our innovative approach focuses on crafting personalized and humanized marketing strategies and customer service solutions that set us apart from the competition.

Job Overview

We are seeking a skilled Customer Service Representative to join our team and represent a top telecommunications client specializing in fiber-optic technology. As a key member of our team, you will be responsible for providing face-to-face customer service, guiding potential customers, and ensuring they make informed decisions about their telecom needs.

Key Responsibilities
  • Provide exceptional customer service and support to clients
  • Develop and maintain strong relationships with clients and stakeholders
  • Guide potential customers through the sales process and ensure they make informed decisions
  • Collaborate with the team to achieve sales and customer satisfaction goals
Requirements
  • Willingness to learn and adapt to new technologies and processes
  • Experience in customer service, retail, sales, hospitality, or related fields
  • College-level degree in business, marketing, psychology, or related fields
  • Strong problem-solving skills and ability to work in a fast-paced environment
  • Excellent communication and interpersonal skills
What We Offer
  • Paid training and development opportunities
  • Sign-on bonus and competitive compensation package
  • Management training program and opportunities for advancement
  • 401(k) match and other benefits


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