Data Center Operations Specialist

3 weeks ago


Chicago, Illinois, United States National Guard Employment Network Full time
Job Summary
As a Data Center Customer Operations Technician with National Guard Employment Network, you will play a critical role in maintaining the integrity of our data centers. These facilities are considered critical infrastructure, supporting hospitals, laboratories, and public safety centers. Your expertise will be essential in ensuring that our data centers remain operational at all times.

Key Responsibilities
• Racks and stacks customer equipment
• Reads installation plans and implements installations accordingly
• Installs circuits requiring advanced fiber terminations
• Troubleshoots switched, multiplexed, and media converted circuits
• Works with customers to solve issues
• Installs, tests, and modifies cross connects per SOPs

Requirements
• 3+ years of related experience
• Demonstrable troubleshooting skills
• High School Diploma or equivalent
• Ability to perform all essential job functions, including walking, standing, bending, stooping, climbing, lifting, and manual dexterity
• Ability to lift heavy equipment/items up to 50 pounds
• Ability to work days, nights, weekends, and holidays, if needed and/or required

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