Data Center Operations Specialist
1 day ago
The Data Center Operations Specialist plays a crucial role in ensuring the operational integrity, security, and regulatory compliance of the data center. This position requires a strong knowledge of telecommunications, mechanical, electrical, and life safety systems as well as data center operating procedures.
We are currently hiring for the Day Shift: 6:00 am - 2:30 pm Tuesday through Saturday. The ideal candidate will have a demonstrated technical ability and innovative thinking cross-functionally, including integrated systems and IT.
Key Responsibilities:
- Assist in the operational integrity, security, and regulatory compliance of the data center.
- Operate, monitor, maintain, and respond to abnormal conditions in facilities systems.
- Track and trend operational characteristics.
- Provide feedback to management on the effectiveness of existing standards and processes.
- Work with contractors and consultants for all system expansions, corrections, and upgrades.
- Manage systems to avoid unplanned, customer-impacting outages.
- Provide day-to-day exceptional customer service and support.
Requirements:
- Firm and proven understanding of the electrical and mechanical systems used in a data center environment.
- Firm and proven understanding of fiber optics/cabling infrastructure and industry best practices.
- Proficient knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25, and compliance issues as well as building codes in regard to fire life safety.
- Proficient and experienced with data trending/ tracking and analysis and ability to rapidly learn and use PC-based, integrated critical monitoring systems.
Skills:
- Minimum of 2 years of experience installing, maintaining, and/or troubleshooting large commercial and industrial systems.
- Experience laying out, pulling, dressing, and terminating fiber and copper communications cabling.
- Experience diagnosing and repairing IT hardware, servers, network switches, structured cabling.
- Proven leadership skills.
- Excellent communication skills, both written and oral.
Abilities:
- Ability to communicate effectively with customers and internal staff.
- Ability to coordinate, supervise, and communicate with contractors who perform maintenance or upgrade work on these systems.
- Ability to learn quickly and address issues as they arise during normal working hours or after hours.
- Ability to operate in and promote a rigorous process-driven team environment.
Education/Experience:
- High School Diploma or greater.
- 2-5 years of experience in the data center industry.
- Be able to pass an extensive background check, including criminal history, personal references, employment, and education verification, and Department of Motor Vehicle and credit check.
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