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Busser

2 months ago

New York, New York, United States Little Hen Full time
Job Title: Busser

We are seeking a highly skilled and detail-oriented Busser to join our team at Little Hen. As a Busser, you will play a vital role in ensuring our guests have a high-quality dining experience by serving their food in a timely and accurate manner.

Key Responsibilities:

  • Set tables according to restaurant standards to create a welcoming atmosphere for our guests.
  • Bring clean dishes from the back of house to the front of house to maintain a clean and organized environment.
  • Deliver food orders from the kitchen to customers' tables rapidly and accurately to meet our high standards of service.
  • Assist the wait staff with table setting by fetching and placing appropriate tableware, eating utensils, and napkins to ensure a seamless dining experience.
  • Serve welcome drinks and hors d'oeuvres to guests upon arrival to create a warm and inviting atmosphere.
  • Ensure food is served in accordance with safety standards, such as proper temperature, to maintain the highest level of quality.
  • Check in with customers and take additional orders or refill water as needed to provide exceptional customer service.
  • Remove dirty dishes and utensils to maintain a clean and organized environment.
  • Answer guests' questions about ingredients and menu items to provide accurate information and enhance their dining experience.
  • Inform restaurant staff about customers' feedback or requests, such as when they ask for the check, to ensure prompt and efficient service.
  • Make sure families with young children receive kids' menus and special silverware sets to cater to their needs.

Requirements:

  • Experience as a Busser and Food Expeditor or similar entry-level role in a restaurant.
  • Understanding of hygiene and food safety rules to maintain a clean and safe environment.
  • Physical ability and stamina to carry heavy trays and stand for long hours to meet the demands of the role.
  • Availability to work various shifts, including weekends and holidays, to accommodate our guests' needs.
  • Multi-tasking abilities to manage multiple responsibilities and priorities in a fast-paced environment.
  • Good oral communication skills to effectively interact with guests and colleagues.
  • Able to have awareness of restaurant surroundings to maintain a clean and organized environment.
  • Ability to remain calm and professional in a fast-paced work environment to provide exceptional customer service.
  • Degree in hospitality or restaurant management is a plus, but not required.

Benefits:

  • Employee discount to enjoy our menu at a reduced rate.
  • Paid time off to recharge and maintain a healthy work-life balance.

Shift:

  • 8 hour shift to ensure a consistent and efficient service.
  • Morning shift to accommodate our guests' needs and preferences.

Weekly day range:

  • Every weekend to accommodate our guests' needs and preferences.
  • Monday to Friday to ensure a consistent and efficient service.
  • Weekend availability to accommodate our guests' needs and preferences.

Ability to commute/relocate:

  • Work Location: One location to ensure a consistent and efficient service.

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