Shuttle Driver Position

4 weeks ago

Los Angeles, California, United States University of Southern California Full time

The Opportunity:

We are seeking a Shuttle Driver to join our team at the University of Southern California. As a Shuttle Driver, you will be responsible for safely transporting students, faculty, staff, and guests to and from various destinations on and around the university campus.

The Accountabilities:

  • Transports passengers to and from various destinations on and around the university campus utilizing vehicles with passenger capacities ranging from 23-42 passengers.
  • Conduct daily pre- and post-trip vehicle safety inspections.
  • Maintains clean and orderly vehicle.
  • Maintain daily route schedule through adherence to assigned routes and time schedules.
  • Maintain knowledge of and compliance with all state and federal commercial drivers' rules and regulations as well as all University policies and procedures.
  • Provides customer service to students, faculty, staff, and external customers.
  • Meets customer needs, offers options, resolves problems, and follows up with customers.
  • Ensures full customer satisfaction without unnecessarily referring customer to other staff members.
  • Maintains friendly, helpful demeanor.
  • Provides information regarding policies and procedures and programs relating to the transportation area for students, parents, faculty, administrators, staff, and outside customers.
  • Notifies appropriate personnel in the event of an emergency.
  • Maintains complete and accurate records of all safety-related incidents.
  • Promotes an environment that fosters inclusive relationships and creates unbiased opportunities for contributions through ideas, words, and actions that uphold principles of the USC Code of Ethics.

The Qualifiers:

  • Minimum Education: High School or equivalent; combined experience and education as substitute for minimum education.
  • Minimum Experience: 2 years or equivalent; combined education and experience as substitute for minimum experience.
  • Minimum Field of Expertise: Bus driving or passenger transport experience.
  • Must possess valid California Class A or B driver's license with passenger endorsement.
  • Position will participate in the Department of Motor Vehicles (DMV) Pull Notice System.
  • A copy of DMV record will be required as a final condition of employment.
  • Airbrake Certification will be required as a final condition of employment.
  • Los Angeles Department of Transportation (LADOT) permit or ability to obtain permit within 60 days.
  • Demonstrated interpersonal skills.
  • Customer service experience.
  • Driving record must show no moving violations or DUI convictions in last three years.
  • Drug screening required prior to employment, with random testing thereafter.
  • Ability to effectively communicate in English.

The Trojan Family Rewards:

We pride ourselves in creating the BEST USC EXPERIENCE, and that begins with our employees. We offer a wide variety of benefits and programs that support our staff and their families.

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