Inside Sales Consultant

Cornerstone Building Brands is seeking a driven inside sales professional to convert pre-qualified leads into meaningful customer interactions. This role is characterized by a high volume of activity and a fast-paced environment, ideal for individuals with a strong inside sales focus.

Key Responsibilities

• Engage with potential clients by following up on generated leads.
• Assess leads and articulate the types of services or products available.
• Collect information regarding customer requirements and assist them through the estimation process.
• Utilize design software to prepare estimates, collaborating with drafting and engineering teams as necessary.
• Stay updated on Building Codes and standard company drafting and engineering practices.
• Calculate accessory pricing using provided pricing tools or vendor websites.
• Deliver sales presentations to prospective clients.
• Guide potential customers through the company website to enhance their understanding of available products.
• Input and maintain prospect information in the designated computer database.
• Follow up with clients to clarify requirements, confirm receipt of quotes and marketing materials, assess satisfaction, address inquiries, and identify opportunities for further sales.
• Understand customer needs while processing orders and inform them of necessary details for purchase orders.
• Provide pricing and job detail information to the order processing team.
• Respond to engineering or drafting requests requiring clarification or modifications.
• Generate change orders as needed to clarify or adjust orders prior to delivery.
• Monitor drafting timelines and communicate estimated delivery of drawings to clients.
• Relay any special delivery requests to the logistics department and ensure compliance.
• Conduct a final review of files once drafting is complete to verify details and ensure all changes have been implemented.
• Offer post-sale customer support.

Qualifications

• 3-5 years of sales experience.
• Experience in roofing sales or building/construction product sales is preferred.
• Prior inside sales experience in a high lead volume environment is advantageous but not mandatory.
• Exceptional verbal and written communication skills.
• Familiarity with CRM systems, preferably Dynamic.
• Basic math and computer proficiency are essential.
• Experience in a dynamic sales environment.
• Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
• Strong customer service orientation.
• Attention to detail and ability to manage multiple tasks effectively.

Essential Attributes

• Self-motivated with a high energy level.
• Competitive spirit.
• Detail-oriented mindset.
• Customer service-focused.
• Experience with building products.
• Demonstrated sales success.
• Strategic thinking capabilities.
• Able to follow instructions effectively.
• Creative problem-solving skills.
• Proficient in computer applications (MS Word, Intermediate Excel, and PowerPoint).
• Able to cultivate strong relationships.

Why Choose Cornerstone Building Brands?

Our teams are dedicated to making a positive impact in the communities where we operate. Full-time team members enjoy comprehensive medical, dental, and vision benefits from day one, along with additional perks such as paid time off, holidays, flexible spending accounts, life insurance, long-term and short-term disability, retirement plans, employee assistance programs, discounts, tuition reimbursement, training, and professional development opportunities. We also encourage participation in our Employee Resource Groups, which support our commitment to fostering a diverse and inclusive workplace.

All information will be kept confidential in accordance with EEO guidelines.