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Inside Sales Consultant

2 months ago

Enterprise, Alabama, United States Cornerstone Building Brands Full time
Job Overview

Cornerstone Building Brands is seeking a dynamic and driven Inside Sales Consultant to transform pre-qualified leads into meaningful customer interactions. This role is characterized by a high volume of activity and requires a candidate who thrives in a fast-paced sales environment.

Key Responsibilities

  • Engage with potential clients by following up on generated leads.
  • Assess and qualify leads while articulating the services and products available.
  • Collect information regarding customer requirements and assist them through the estimation process.
  • Utilize design software to prepare accurate estimates, collaborating with drafting and engineering teams as necessary.
  • Stay updated on Building Codes and company drafting and engineering standards.
  • Calculate accessory pricing using vendor-provided pricing tools.
  • Deliver compelling sales presentations to prospective clients.
  • Guide clients through the company website to enhance their understanding of our offerings.
  • Input and maintain customer data in the company’s database system.
  • Follow up with clients to clarify requirements, confirm receipt of quotes, assess satisfaction, and address any concerns.
  • Understand customer needs thoroughly while processing orders and inform them of necessary details for purchase orders.
  • Provide pricing and job details to the order processing team.
  • Respond to inquiries from engineering or drafting teams regarding job clarifications or changes.
  • Prepare change orders as needed prior to product delivery and ensure timely returns.
  • Monitor drafting timelines and communicate estimated drawing delivery to clients.
  • Relay any special delivery requests to the logistics department and ensure compliance.
  • Conduct a final review of files post-drafting to verify accuracy and compliance with orders.
  • Deliver exceptional post-sale customer service.

Qualifications

  • 3-5 years of sales experience.
  • Preferred experience in roofing sales or sales of building/construction products.
  • Experience in high-volume inside sales is advantageous but not mandatory.
  • Excellent verbal and written communication skills.
  • Familiarity with CRM systems, preferably Dynamic.
  • Basic math and computer proficiency are essential.
  • Experience in a fast-paced sales setting.
  • Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
  • Strong customer service orientation.
  • Attention to detail and ability to manage multiple tasks effectively.

Essential Attributes

  • Self-motivated with a high energy level.
  • Competitive spirit.
  • Detail-oriented approach.
  • Customer service-focused mindset.
  • Experience with building products.
  • Proven track record in sales.
  • Strategic thinking capabilities.
  • Able to follow instructions effectively.
  • Creative problem-solving skills.
  • Computer literate, with intermediate skills in MS Word and Excel.
  • Able to cultivate strong relationships with clients.

Why Choose Cornerstone Building Brands?

Our teams are dedicated to making a positive impact in the communities where we operate. Full-time team members enjoy comprehensive medical, dental, and vision benefits from day one, along with other perks such as paid time off, holidays, life insurance, and retirement plans. We also support professional growth through training and development opportunities, and we encourage participation in our Employee Resource Groups, which promote a diverse and inclusive workplace.

All information will be kept confidential in accordance with EEO guidelines.