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Clinical Training and Development Specialist

2 months ago


New York, New York, United States Jericho Road Ministries, Inc. Full time
Job Summary

The Clinical Training and Development Specialist will work under the direction of the Director of Nursing to oversee the onboarding and training of new hires on the nursing team, including Medical Assistants, Licensed Practical Nurses, and Registered Nurses. This role will also collaborate with the Director of Talent Development to ensure compliance with all training requirements for nursing new hires, ongoing, and annual training compliance.

Key Responsibilities
  • Training
    • Direct staff in compliance with nursing standards of practice and organizational policies.
    • Ensure compliance with State and Federal regulations.
    • Provide ongoing training and education to the nursing staff in all areas of the clinical environment and retraining of individuals as directed by nursing team leadership.
    • Collaborate with the nursing department leadership team to identify training and staff development needs as updates, or knowledge base changes in industry standards.
    • Conduct and administer skills checklist to RNs, LPNs, and MAs across all clinical sites.
    • Confirm and support compliance for new hire, annual, mandatory, and all staff trainings for nursing team (MA, LPN, RN) in collaboration with Director of Talent Development.
    • Seek creative ways to communicate and execute training through different modalities, Google Classroom, LMS system, YouTube Videos, in-person hands-on training.
    • Adapt training to reach each individual understanding the way they learn best.
    • Reinforce training elements on a regular basis, checking for understanding and expecting demonstration of proficiency in skill set for each role on the nursing team.
    • Must be familiar with all clinic sites and support training needs for RNs, LPNs, and MAs across the organization.
  • Administration
    • Collaborate with Director of Talent Development to develop and enhance current training materials and modalities for nursing staff.
    • Attend meetings with other organizational trainers and managers for updates and workflow improvements.
    • Support developing and maintaining training schedule for nursing team members.
    • Prepare reports of staff performance and make recommendations to management.
    • Evaluate and review new hire progress during probationary period and communicate any concerns to supervisor for 30, 60, 90-day evaluations.
    • Make recommendations on how to evaluate proficiency for essential nursing functions for each team member.
    • Meet regularly to provide updates to Nurse Managers, Director of Nursing, and Chief Operating Officer.
  • Patient Care
    • Ability to demonstrate and model professionalism, candor, and care of patients and their family members.
    • Collaborate to improve patient outcomes and provide quality care as assigned by providers, nurse management team, and supervisors.
    • Ensure all clinical care is delivered in a manner that meets or exceeds goals and expectations for clinical outcomes, quality assurance standards, state/local regulations, and patient satisfaction.
    • Ensure all actions, personal conduct, and communications represent the organizational values in a highly professional manner at all times.
    • Perform physical exams and patient assessments to identify and address health problems and unmet patient care needs.
    • Triage patient concerns and immediate needs by phone or in person.
    • Provide nursing intervention and health education for individuals, families, and/or other groups regarding disease prevention, childbirth, support programs, and other health-related concerns.
    • Perform medical treatments (medication and vaccine administration) as prescribed by a physician, nurse practitioner, physician assistant, or midwife.
    • Collect samples (blood, urine, stool, or sputum) from patients and perform routine laboratory tests.
    • Prepare patients for examination, testing, or treatments and explain procedures.
    • Perform EKG and Spirometry.
    Requirements
    • Passion for serving individuals and community development.
    • Excellent verbal and written communication skills.
    • Experience working with Electronic Medical Records, Medent preferred.
    • Project-management experience.
    • Strong organizational skills and attention to detail.
    • Proficiency in Microsoft Office programs or willingness to learn.
    • Creativity and problem-solving capabilities.
    • Positive and engaging interpersonal skills.
    • Strong self-motivation.
    • Ability to travel between sites if necessary to serve multiple locations.
    • Experience working with low-income, diverse, multilingual populations highly desired.
    • Able to interpret, adapt, and apply guidelines and procedures.
    • Must be self-motivated and able to function independently and in teams at all levels.
    • Strive to serve various communities and socioeconomic statuses in a culturally competent way.
    • Attend required training as deemed mandatory by organization or to continue education in field.
    • Demonstrate flexibility as new tasks are added by supervisor or position evolves over time.
    Physical Requirements

Must be able to sit or stand for long periods of time. Exert up to 50lbs. pushing, pulling, or lifting. Walking, climbing stairs required. Able to talk/hear and communicate with others with or without reasonable accommodation.

Travel Requirements

Must be able to travel to and between sites while maintaining standards of safety and compliance with motor vehicle traffic laws. This position may require travel for necessary training and conferences.