Music Hall Service Associate

2 weeks ago

Anaheim, United States Live Nation Full time
About Live Nation Entertainment

Live Nation Entertainment is a leading live entertainment and eCommerce company, comprising four market leaders: Live Nation Concerts, Artist Nation, and Live Nation Network. Our global event ticketing platform is one of the world's top five eCommerce sites, with over 27 million monthly unique visitors. We produce over 22,000 shows annually for more than 2,300 artists globally.

About House of Blues

House of Blues Venues provide exceptional club experiences nationwide, offering a variety of live music genres, from Rock to Pop. Our venues are known for their southern-style cuisine, juke-joint inspired atmosphere, and the World Famous Gospel Brunch. We're committed to giving back to the community through the International House of Blues Foundation.

The Role

We're seeking a highly motivated individual to maintain Music Hall cleanliness in an efficient and professional manner, contributing to an excellent guest experience. As a Music Hall Service Associate, you'll perform table maintenance duties, respond to guest inquiries, and maintain a safe and clean environment.

Responsibilities:
  • Perform table maintenance duties according to HOB service standards
  • Respond to guest inquiries and requests in a courteous and polite manner
  • Maintain line of sight and atmosphere control by circulating through the work area throughout the shift
  • Safely transport bus tubs weighing up to 40 lbs from table areas to the dish room
  • Keep all ice bins parred to fullest levels at all times
  • Keep the floor neat, clean, and free of food, trash, and other obstacles throughout the shift
  • Clean all spills immediately, use floor signs to caution guests and staff
  • Put all trash and recyclable products in proper receptacles
  • Clean and stock lines to par throughout the shift
  • Operate the trash compactor per procedures policy
  • Ensure that trash cans and slim jims are clean, free of odor, and lined
  • Keep all dust pans clean and free of stuck-on debris/odor
  • Keep current on all standard operating procedures
  • Stay informed of current menu items and descriptions
  • Follow private party service guidelines to ensure event success
  • Turn all lost and found items in to the MOD
  • Assist other employees as needed
  • Occasionally work special events scheduled throughout the venue
Qualifications:
  • High volume kitchen operations
  • Food service experience as an expeditor or server in a high-volume environment
  • Exceptional communication skills
  • Sense of urgency
  • Time management
  • Kitchen sanitation standards
  • Critical thinking and decision-making
  • High school diploma
  • Preferred qualifications include the ability to communicate in Spanish and point-of-sale experience
Working Environment:

The working environment is fast-paced, often loud, and stressful. The position requires extended periods of prolonged standing and working on your feet. You must be able to lift or move up to 40 lbs using proper lifting techniques.

Live Nation Entertainment is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion.

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