Customer Service Representative

5 days ago


Abilene, Texas, United States Blake Williams - State Farm Agent Full time
Job OverviewAre you a customer-focused individual looking for a challenging role? Do you enjoy working with the public and providing excellent service? If so, this position may be the perfect fit for you. As a State Farm Agent Team Member, you will be responsible for establishing customer relationships, following up with customers, and educating them about insurance options. You will also be responsible for developing leads, scheduling appointments, and marketing appropriate products and services.

Responsibilities
  • Build and maintain strong customer relationships through regular communication and follow-up.
  • Use a customer-centric approach to educate customers about insurance options and develop leads.
  • Develop and implement effective marketing strategies to promote State Farm products and services.
  • Collaborate with the agent team to achieve sales and customer service goals.

Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet sales and customer service goals.
  • Strong problem-solving and analytical skills.
  • Ability to learn and adapt to new technologies and systems.
  • Team-oriented and collaborative mindset.

What We Offer
  • Competitive hourly pay and commission/bonus structure.
  • Opportunities for career advancement and professional growth.
  • Flexible work schedule and work-life balance.
  • State-of-the-art technology and training programs.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

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