Customer Service Representative

4 weeks ago


Abilene, Texas, United States Hendrick Medical Center Full time
Job Summary

We are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Hendrick Medical Supply. As a liaison between our company and new and existing patients, referral sources, and insurance providers, you will play a critical role in ensuring seamless communication and efficient processing of referrals.

Key Responsibilities
  • Provide and research insurance coverage and payment information for patients and referral sources
  • Receive and coordinate all referrals, ensuring timely and accurate processing
  • Utilize strong computer skills and proficiency in Microsoft Word, Excel, and Outlook to input data and compose letters/memoranda
  • Develop and maintain strong relationships with patients, referral sources, and insurance providers through exceptional customer service skills
  • Work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities
Requirements
  • High School diploma or equivalent required
  • 1 year of experience in a customer service or related role
  • Strong computer skills and proficiency in Microsoft Office
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a team environment

Job ID: PI251167327



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