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Customer Service Representative
1 month ago
Key Responsibilities:
* Assist customers with policy applications, renewals, and cancellations
* Provide accurate and timely information regarding insurance products and services
* Process billing and payment inquiries
* Collaborate with team members to ensure customer satisfaction
* Maintain accurate customer records and update information as needed
* Stay updated on industry trends and changes in insurance policies
* Continuously improve knowledge and skills through training and development opportunities
Requirements:
* Strong communication and interpersonal skills
* Ability to work in a fast-paced environment
* Excellent problem-solving and analytical skills
* Proficiency in Microsoft Office and other software applications
* High school diploma or equivalent required
* Bachelor's degree in a related field preferred
What We Offer:
* Competitive salary and benefits package
* Opportunities for career growth and advancement
* Collaborative and dynamic work environment
* Recognition and rewards for outstanding performance
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
