Customer Service Representative
4 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a CSR/Teller in Angola, IN. As a key member of our financial center, you will be responsible for providing exceptional customer service, building relationships, and driving sales growth.
Key Responsibilities- Provide personalized service to customers, addressing their financial needs and concerns.
- Build and maintain strong relationships with customers, understanding their financial goals and objectives.
- Identify opportunities to cross-sell and upsell products and services, driving sales growth and revenue.
- Work collaboratively with the platform team to maintain efficient office operations and ensure a positive customer experience.
- Stay up-to-date on bank policies and procedures, maintaining a high level of knowledge and expertise.
- High school diploma or equivalent required.
- Excellent communication and interpersonal skills, with the ability to interact comfortably with the public.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
- Strong problem-solving skills, with the ability to think critically and make sound judgments.
- Flexibility in scheduling, with the ability to work a variety of shifts, including weekends and holidays.
Fifth Third Bank is committed to providing a positive and inclusive work environment, with opportunities for growth and development. As a member of our team, you will enjoy a competitive salary, comprehensive benefits, and a range of perks and rewards.
We are an equal opportunity employer, dedicated to promoting diversity and inclusion in all aspects of our business. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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