Customer Service Representative

4 weeks ago


Angola, Indiana, United States Fifth Third Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a CSR/Teller in Angola, IN. As a key member of our financial center, you will be responsible for providing exceptional customer service, building relationships, and driving sales growth.

Key Responsibilities
  • Provide personalized service to customers, addressing their financial needs and concerns.
  • Build and maintain strong relationships with customers, understanding their financial goals and objectives.
  • Identify opportunities to cross-sell and upsell products and services, driving sales growth and revenue.
  • Work collaboratively with the platform team to maintain efficient office operations and ensure a positive customer experience.
  • Stay up-to-date on bank policies and procedures, maintaining a high level of knowledge and expertise.
Requirements
  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills, with the ability to interact comfortably with the public.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Strong problem-solving skills, with the ability to think critically and make sound judgments.
  • Flexibility in scheduling, with the ability to work a variety of shifts, including weekends and holidays.
What We Offer

Fifth Third Bank is committed to providing a positive and inclusive work environment, with opportunities for growth and development. As a member of our team, you will enjoy a competitive salary, comprehensive benefits, and a range of perks and rewards.

We are an equal opportunity employer, dedicated to promoting diversity and inclusion in all aspects of our business. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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