Customer Service Representative

2 weeks ago


Angola, Indiana, United States Fifth Third Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a CSR/Teller in Angola, IN. As a key member of our financial center, you will be responsible for providing exceptional customer service, building relationships, and driving sales growth.

Key Responsibilities
  • Provide personalized service to customers, addressing their financial needs and concerns.
  • Develop and maintain a deep understanding of our products and services, making informed recommendations to customers.
  • Work collaboratively with the platform team to maintain efficient office operations and ensure a positive customer experience.
  • Identify customer needs and refer them to Bankers and business partners for consultative conversations.
  • Perform daily office responsibilities, including balancing records and maintaining knowledge of bank policies and procedures.
Requirements
  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills, with the ability to interact comfortably with the public.
  • Ability to work in a fast-paced environment, with a focus on customer satisfaction and sales growth.
  • Flexibility in scheduling, with a willingness to work a variety of shifts, including weekends and holidays.
About Fifth Third Bank

Fifth Third Bank is committed to creating an inclusive and diverse workplace, where all employees feel valued and empowered to succeed. We offer a competitive compensation package, comprehensive benefits, and opportunities for professional growth and development.



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