Customer Service Representative
4 weeks ago
As a Customer Service Representative at Northwest Bank, you will play a vital role in delivering exceptional customer experiences. Your primary responsibility will be to provide top-notch service to our customers, ensuring that their needs are met and exceeded. You will be the face of our bank, interacting with customers on a daily basis and providing solutions to their financial needs.
Key Responsibilities:
- Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Process transactions, manage cash, and maintain accurate records.
- Work collaboratively with colleagues to achieve team goals and objectives.
- Participate in ongoing training and development to enhance skills and knowledge.
- Adhere to bank policies and procedures, ensuring compliance with regulatory requirements.
Requirements:
- High school diploma or equivalent required; associate's or bachelor's degree preferred.
- Previous customer service experience, preferably in a banking or financial services environment.
- Strong communication and interpersonal skills, with the ability to work effectively with diverse groups.
- Basic math skills and accuracy in handling cash and financial transactions.
- Ability to work in a fast-paced environment, with flexibility to adapt to changing priorities and deadlines.
At Northwest Bank, we value our employees and offer a competitive compensation package, including benefits and opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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Customer Service Representative
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HVAC Service Technician
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