Front Desk Coordinator

3 days ago


Sacramento, California, United States WellSpace Health Full time
Job Summary

We are seeking a highly organized and detail-oriented Front Desk Receptionist to join our team at WellSpace Health. The successful candidate will provide exceptional customer service, manage front desk operations, and support the Care Transitions program.

Key Responsibilities
  • Greet patients and visitors, answer questions, and provide assistance and directions as needed.
  • Collect important data, file documents, and maintain a clean and safe environment.
  • Provide first-line customer service to patients and community partners.
  • Support the program by collecting and updating patient information, and maintaining accurate records.
  • Assist with daily operations, including managing deliveries, mail, and scheduling conference room reservations.
Requirements
  • High School diploma required.
  • One year of experience as an administrative assistant or an equivalent combination of education and experience.
  • Excellent interpersonal skills and ability to communicate clearly and concisely.
  • Strong customer service experience, including active listening, problem-solving, and the ability to remain calm in emotional or stressful situations.
  • Efficient time management skills, with the ability to meet deadlines and organizational needs.
  • Strong administrative skills with attention to detail.
  • Ability to use standard office equipment, including phone, fax, copier, and computer software.
Benefits
  • Regionally competitive salary.
  • Above-average health benefits at reduced costs.
  • Company-paid life insurance and long-term disability insurance.
  • Additional voluntary retirement plan with company match.
  • Paid bereavement and jury duty leave.
  • 11 paid holidays per year.
  • Paid time off.
  • Paid sick leave.
  • Flexible Spending Program.
  • Company-paid malpractice insurance for all providers.
  • Professional development hours offered annually.


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