Relocation Coordinator
2 weeks ago
We are seeking a highly organized and detail-oriented Relocation Specialist to join our team at the Goddard Riverside Community Center. As a key member of our team, you will be responsible for coordinating the logistics of temporary relocations for residents during building renovations.
Job Summary:The Relocation Specialist will work closely with our Building Management and Social Services Teams to ensure a smooth transition for residents to and from temporary housing units. This role requires excellent communication and organizational skills, as well as the ability to work effectively in a fast-paced environment.
Responsibilities:- Coordinate relocation activities, including coordinating with residents, vendors, and other service providers.
- Work with the Project Manager, Onsite Building Manager, and staff in the Property Management and Social Services Departments to ensure timely and effective execution of relocation plans.
- Prepare and distribute relocation-related correspondence, notices, and information to residents and staff.
- Provide excellent customer service and respond to resident inquiries and concerns in a timely and professional manner.
- Track relocation project budget and monitor spending to prevent overspending.
- Coordinate moves with relocatees, moving companies, and building staff.
- Distribute and maintain records of gift cards and other incentives and benefits related to the relocation project.
- Process, monitor, and document relocation claims and issuance of benefits.
- Bachelor's degree preferred but not required.
- Two years' experience working in an administrative role with customer service experience and tasks/project coordination with managers and external customers.
- Proficient in Microsoft Excel or experience using other project management tracking software platforms.
- Able to manage changing timelines, work well under pressure, and prioritize multiple tasks.
- Excellent organizational skills, strong written and verbal communication skills.
This role requires working in a renovation area, residential units, office, and outdoor settings. The Relocation Specialist will be exposed to dust, loud noise, and extreme heat and cold weather. Essential physical requirements include climbing stairs, walking, standing, stooping, and typing. Physical effort - medium lifting - up to fifty pounds. Weekend work required as needed. Travel requirements - to and from other sites for meetings and as needed for vendor and resident needs.
Goddard Riverside Community Center is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to building an inclusive workplace community grounded in respect for differences.
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