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Client Support Specialist
2 months ago
Role Overview:
As a vital member of our team, you will engage with clients through various communication channels including phone, email, and online chat. Your primary responsibility will be to deliver intermediate-level assistance and comprehensive information regarding our products and services.
Key Responsibilities:
- Maintain and update customer accounts.
- Document customer interactions meticulously, ensuring detailed records of inquiries and resolutions.
Skills Required:
- Strong communication and interpersonal skills.
- Ability to handle complex inquiries with professionalism.
- Experience in customer service or related fields is preferred.