AAA Service Coordinator

2 months ago


San Jose, California, United States Alongi Brothers Inc Full time

About Us: Alongi Brothers Inc is a family-owned business that takes pride in its legacy of excellence. We have consistently been recognized as one of the top AAA service providers in the industry. Our commitment to quality service and a strong family-oriented culture sets us apart.

Job Summary: We are seeking a highly organized and detail-oriented AAA Service Coordinator to join our team. As a key member of our operations team, you will be responsible for coordinating and dispatching drivers, work crews, vehicles or equipment to appropriate locations according to predetermined schedules, customer requests or immediate needs.

Key Responsibilities:

  • Scheduling and Dispatching: Schedule and dispatch drivers, work crews, vehicles or equipment to appropriate locations according to predetermined schedules, customer requests or immediate needs.
  • Communication: Relay information such as work orders or other messages to and from work crews, field inspectors, supervisors or emergency personnel using telephones, two-way radios or text messages.
  • Problem Resolution: Speak with supervisors or customers to resolve problems, requests for services or equipment.
  • Record Keeping: Keep and organize work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records and other information.

Benefits:

  • Full Benefits Package: Health, Dental, Life, Vision insurance for you and your family.
  • 401(k) Matching: We offer a 401(k) matching program to help you save for your future.
  • Paid Time Off (PTO) and Sick Pay: Enjoy paid time off and sick pay to ensure you have time to relax and recharge.
  • Employee Training: We invest in our employees' growth and development through regular training and education opportunities.
  • Weekly Pay: Receive weekly pay to ensure you have a steady income.
  • Overtime Pay/Tips/Bonuses: Earn overtime pay, tips and bonuses for your hard work and dedication.

Requirements:

  • 8 hour shift: Work an 8 hour shift to ensure you have a healthy work-life balance.
  • Weekends: Work weekends to meet the needs of our customers.
  • Possible Overtime: Be available to work overtime as needed to ensure we meet our customer's needs.

Work Location: Work in person to ensure you have a collaborative and supportive work environment.



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