Sales and Wellness Representative

5 days ago


Glen Allen, Virginia, United States Massage Envy Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer service, promoting our wellness programs, and driving sales growth.

Key Responsibilities
  • Provide outstanding customer service and ensure a positive experience for all clients
  • Introduce and promote our Massage Envy Wellness Program to new clients, signing them up for membership and encouraging them to add body or skin care services to their wellness journey
  • Promote the value of Total Body Care by educating clients on new and expanded services, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
  • Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
  • Help grow and retain a client base both in-person and through phone/email outreach
What We Offer
  • Competitive base pay with unlimited sales commissions and service bonuses
  • Employer-paid healthcare, including medical, dental, and vision plans
  • Matching 401(k) plan
  • Paid time off for full-time employees
  • Employee referral bonus program
  • Employee Assistance Program
  • A flexible schedule for a better work-life balance
  • In-depth product and service training
  • A free massage, skincare, or stretch service each month
  • 40% off all products
Requirements
  • High school diploma or equivalent required; previous retail or sales experience preferred
  • Excellent communication and math skills, with the ability to multitask and work in a fast-paced environment
  • Supporters of total body care with a general knowledge of massage and skin care services
Why Join Our Team?

We are a growing community of experienced professionals who share a passion for wellness and customer service. If you're ready to join a dynamic team and make a difference in people's lives, we'd love to hear from you.



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