Customer Service and Sales Associate
6 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Sales and Wellness Representative. As a key member of our team, you will be responsible for introducing our Massage Envy Wellness Program to each guest, signing up new members, and supporting their choice to add body or skin care to their wellness journey.
Key Responsibilities- Provide outstanding customer service and help everyone feel valued and understood
- Promote the value of Total Body Care by educating clients on new and expanded services, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
- Support clinic flow by greeting clients, scheduling services, and addressing questions
- Help grow and retain a client base both in-person and through outreach efforts
- High school diploma (or equivalent) and previous retail or sales experience (preferred)
- Excellent communication and math skills, with the ability to multitask and work in a fast-paced environment
- Supporters of total body care with a general knowledge of massage and skin care services
- Base pay of $14 - $16 per hour, plus unlimited sales commissions and service bonuses
- Employer-paid healthcare, including medical, dental, and vision plans
- Matching 401(k) plan
- Paid time off for full-time employees
- Employee referral bonus program
- Employee Assistance Program
- A flexible schedule for a better work-life balance
- In-depth product and service training
- A free massage, skincare, or stretch service each month
- 40% off all products
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Customer Service Representative
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