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Claims Recovery Specialist
2 months ago
We are seeking a highly skilled Claims Recovery Specialist to join our team at Enterprise Holdings. As a key member of our Damage Recovery Unit, you will play a critical role in recovering costs associated with damages to our company property.
Key Responsibilities- Review claim files to determine potential coverage and develop collection strategies with insurance partners, customers, and other parties.
- Effectively negotiate with responsible parties to recoup costs associated with damages.
- Interpret the facts of loss in conjunction with debtor feedback to establish settlement strategy.
- Initiate appropriate verbal and written communication for the ultimate recovery.
- Make decisions for settlement strategy and update system notes and data fields.
- Document and explain reasons for decisions and recommendations.
- Exhibit sound and accurate judgement in managing conflict during difficult or emotional situations.
- Adhere to company policies, procedures, guidelines, and state and federal laws.
- Appropriately maintain and handle confidential records, claim files, and correspondence.
- Must currently live in the state of Georgia.
- One year of administrative, clerical, or office work experience that included daily use of computer software programs and/or internet use is required.
- One year of general collections, subrogation, or claims experience preferred.
- Must have a permanent residence with a defined workspace that is free of distractions.
- Must have consistent and reliable high-speed internet access.
- Must be willing to accept $17.22/hour for this position.
- Heavy phone experience preferred.
- At least basic/beginner skill level in Microsoft Office products is required.
- Must be able to work full-time.
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
- Must be at least 18 years old.
