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Customer Service Representative

1 month ago

Hollywood, Florida, United States BrightStar Credit Union Full time
Job Overview

BrightStar Credit Union is seeking a highly motivated and customer-focused Member Service Representative to join our team at the Hollywood Branch. As a key member of our team, you will be responsible for providing exceptional service to our members, assisting with financial transactions, and promoting credit union products and services.

Key Responsibilities:

  • Provide personalized service to members, responding to their financial needs and goals.
  • Process transactions, including deposits, withdrawals, and loan applications.
  • Assist with account maintenance, including opening new accounts and resolving account issues.
  • Meet or exceed sales referral goals for ancillary products.
  • Comply with credit union policies and procedures, including BSA/US Patriot Act, OFAC, and security policy.

Requirements:

  • One to three years of similar or related experience.
  • A high school education or GED.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet deadlines.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A collaborative and dynamic work environment.

Why Join BrightStar Credit Union?

We are committed to creating a diverse and inclusive work environment where everyone can succeed and feel a sense of belonging. We offer a fun, fast-paced, and service-oriented work environment, with a focus on empowering the careers of our employees and helping them reach their full potential.