Client Services Associate

4 days ago


St Petersburg, United States Atrium Staffing Full time

Atrium Staffing presents a career opportunity for a Client Services Representative to join our client's team. This role is part of the Client Services department, which serves as the main point of contact for clients seeking resolution to inquiries or general questions.

The ideal candidate will have 2-3 years of recent customer service experience, preferably in a call center environment. Key responsibilities include answering inbound calls, providing exceptional customer service, and resolving general inquiries such as username/password resets, address changes, and phone number changes. The successful candidate will also be responsible for documenting call activity using a proprietary system and following up with customers to ensure satisfaction.

Additional requirements include proficiency in Microsoft Word, Outlook, and basic Excel, as well as the ability to type at least 40 WPM. Experience within the banking or financial services industry is preferred, but not required. A minimum of a high school diploma or equivalent is required for this position.

This full-time opportunity offers competitive compensation, estimated to be around $24-$26.50 per hour, along with a range of benefits including medical, dental, and vision insurance, 401(k), life insurance, paid time off, and holiday pay.



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