Front Desk Specialist

3 days ago

Atlanta, Georgia, United States INSPIRITUS INC Full time
Job Title: Front Desk Admin Specialist

Join Inspiritus Inc. as a Front Desk Admin Specialist and contribute to the effective operation of our Refugee & Immigrant Services team. As a key member of our team, you will support the delivery of high-quality services to refugees and immigrants, guiding them on a path from surviving to thriving.

Job Summary:

The Front Desk Admin Specialist will be responsible for creating case files, developing family self-sufficiency plans, and assisting the team in documenting services in the DHS database monthly. They will ensure that all required documentation is complete and accurate, and that all DHS client required information is collected and documented. Additionally, they will serve as the receptionist for weekly walk-in services and/or events.

Key Responsibilities:
  • Serve as the primary receptionist during walk-in days and other events, ensuring a welcoming and professional experience for all.
  • Inquire about the purpose of client visits and gather necessary information to direct them to the appropriate program or department, ensuring clients are informed of the next steps in their visit.
  • Maintain an organized and tidy waiting area, ensuring seating/hallway is clean and free of clutter.
  • Calmly address any issues or concerns that arise, employing conflict resolution skills while modeling calm and appropriate communication.
  • Communicate effectively with internal staff to ensure seamless client flow and timely service.
  • Document all services provided to clients in appropriate database(s).
  • Coordinate the logistics for in-office meetings and gatherings including technology needs, conference room layout, and refreshments as appropriate.
  • Orient clients to programs and conduct initial intakes as appropriate.
  • Complete DHS billing and documentation as assigned.
  • Contribute to maintaining each client's case file according to contractual requirements.
  • Attend all required funder trainings.
  • Conduct case file reviews to ensure that all required documents are in the case file and that services are being provided according to contractual requirements.
  • Interpret for clients as required or arranges for interpretation.
  • Coordinate activities with related Refugee Services programs to ensure provision of high-quality services offered with efficiency and economy.
  • Provide back-up services for other Refugee Services staff as appropriate.
  • Perform the above duties at out-posted locations as assigned.
  • Maintain personal and professional boundaries in the performance of the job.
  • Forge mutually respectful partnerships with clients, co-workers, and external partners.
  • Promote an inclusive and respectful environment by being mindful of cultural differences and addressing the needs of all individuals with sensitivity and empathy.
  • Participate in Inspiritus functions and public relations activities.
  • Participate in in-service training and conferences related to the programs.
  • Conform with and abide by all regulations, policies, work procedures and instructions.
  • Comply with the various federal, state, or local laws that apply to and regulate their job duties.
  • Perform other duties as assigned to meet program needs.
Requirements:
  • High School diploma and minimum of two years of previous direct work experience in an administrative setting, or an equivalent combination of education and experience. Associate or bachelor's degree preferred.
  • Excellent oral and written communication skills in English.
  • Experience working in a culturally diverse environment.
  • Conviction about the capacity of people to grow and change.
  • Ability to set limits and maintain the helping role of the practitioner.
  • Excellent computer skills, accurate typing, and knowledge of Microsoft Word, Excel, and Outlook.
  • Must have the ability to communicate with all persons in a culturally competent manner.
  • Must be sensitive to the service populations' cultural and socioeconomic characteristics.

The Front Desk Admin Specialist role is a key position in our team, and we are looking for a highly skilled and dedicated individual to join us. If you are passionate about making a difference in the lives of refugees and immigrants, we encourage you to apply for this exciting opportunity.

  • Front Desk Specialist

    3 weeks ago

    Atlanta, Georgia, United States INSPIRITUS INC Full time

    Job Title: Front Desk Admin SpecialistJoin Inspiritus Inc. as a Front Desk Admin Specialist and contribute to the effective operation of our Refugee & Immigrant Services team. As a key member of our team, you will support the delivery of high-quality services to refugees and immigrants, guiding them on a path from surviving to thriving.Job Summary:The Front...

  • Front Desk Hospitality Specialist

    4 weeks ago

    Atlanta, Georgia, United States Method Full time

    {"title": "Front Desk Agent", "description": "Deliver Exceptional Guest ExperiencesAt Method, we're redefining luxury hospitality in Atlanta. As a Front Desk Agent, you'll be the face of our hotel, ensuring every guest feels welcome and valued. Your attention to detail and commitment to excellence will make all the difference in creating unforgettable...

  • Front Desk Supervisor

    3 weeks ago

    Atlanta, Georgia, United States Aimbridge Hospitality Full time

    Job SummaryThe Front Desk Supervisor is a key member of our hotel team, responsible for providing exceptional guest service and ensuring a smooth operation of the front desk. This role requires a strong leader who can motivate and guide our front desk staff to deliver outstanding results.ResponsibilitiesAssist the Front Desk Manager in overseeing the daily...

  • Front Desk Manager

    2 weeks ago

    Atlanta, Georgia, United States Marriott Full time

    Job SummaryWe are seeking a highly motivated and organized Front Desk Manager to join our team at Marriott International. As a Front Desk Manager, you will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a seamless guest experience.Key ResponsibilitiesManage front desk operations, including check-in,...

  • Front Desk Representative

    13 hours ago

    Atlanta, Georgia, United States FirstService Residential Full time

    Front Desk Associate RoleAt FirstService Residential, we're seeking a skilled Front Desk Associate to join our team. As a key member of our front desk team, you'll be responsible for ensuring that all members and guests receive exceptional customer service.Key Responsibilities:Verify member and guest identificationEnsure only active members enter the...

  • Front Desk Representative

    3 weeks ago

    Atlanta, Georgia, United States The American Hotel Atlanta Downtown Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at The American Hotel Atlanta Downtown. As a Front Desk Agent, you will be responsible for providing exceptional guest service, handling room reservations, and ensuring a seamless check-in and check-out experience for our guests.Key ResponsibilitiesGuest...

  • Front Desk Representative

    3 days ago

    Atlanta, Georgia, United States Davidson Hospitality Group Full time

    Front Desk Agent RoleAt Davidson Hospitality Group, we're seeking a skilled Front Desk Agent to join our team. As a key member of our front office team, you'll be responsible for delivering exceptional guest experiences.Key Responsibilities:Guest Greeting and Check-in/Check-out: Welcome guests with a warm and friendly attitude, ensuring a seamless check-in...

  • Front Desk Coordinator

    4 weeks ago

    Atlanta, Georgia, United States NorthPoint Search Group Inc Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Front Desk Receptionist to join our team at NorthPoint Search Group Inc. As a Front Desk Receptionist, you will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a smooth patient experience.Key ResponsibilitiesFront Desk Operations: Manage...

  • Front Desk Supervisor

    3 weeks ago

    Atlanta, Georgia, United States IHG Full time

    Front Desk Supervisor Job DescriptionWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at IHG Hotels & Resorts. As a Front Desk Supervisor, you will be responsible for providing exceptional guest service, leading a team of front office staff, and ensuring that all hotel operations run smoothly.Key Responsibilities:Provide...

  • Front Desk Supervisor

    3 weeks ago

    Atlanta, Georgia, United States IHG Full time

    Front Desk Supervisor Job DescriptionWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at IHG Hotels & Resorts. As a Front Desk Supervisor, you will be responsible for providing exceptional guest service, leading a team of front office staff, and ensuring that all hotel operations run smoothly.Key Responsibilities:Provide...

  • Front Desk Representative

    3 weeks ago

    Atlanta, Georgia, United States LaQuinta Inn Atlanta Airport Full time

    Job Title: Front Desk AgentAt LaQuinta Inn Atlanta Airport, we are seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests and play a crucial role in ensuring they have a positive experience.Key Responsibilities:Greet and Assist Guests: Provide a warm and...

  • Front Desk Representative

    4 weeks ago

    Atlanta, Georgia, United States Residence Inn Atlanta Midtown Full time

    Job Summary:As a Front Desk Agent at Residence Inn Atlanta Midtown, you will be responsible for providing exceptional guest service, registering guests, and ensuring a smooth stay experience. Your primary responsibilities will include:Registering guests and handling room assignmentsProviding information and assistance to guests regarding hotel services,...

  • Front Desk Representative

    1 week ago

    Atlanta, Georgia, United States Crestview Management, LLC Full time

    Job Title: Front Desk AgentAt Crestview Management, LLC, we are seeking a highly motivated and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a memorable experience for all who visit our hotel.Key...

  • Front Desk Supervisor

    1 week ago

    Atlanta, Georgia, United States Aimbridge Hospitality Full time

    Job SummaryThe Front Desk Supervisor is a key member of our hotel team, responsible for providing exceptional service to our guests and ensuring a smooth operation of the front desk. This role requires a strong supervisory background, excellent communication skills, and the ability to work effectively in a fast-paced environment.ResponsibilitiesAssist the...

  • Front Desk Representative

    4 weeks ago

    Atlanta, Georgia, United States LaQuinta Inn Atlanta Airport Full time

    Job Title: Front Desk AgentAt LaQuinta Inn Atlanta Airport, we are seeking a highly skilled and customer-focused Front Desk Agent to join our team.Job Summary:The Front Desk Agent will be the first point of contact for our guests, providing exceptional customer service and ensuring a positive experience. This role requires strong communication and...

  • Front Desk Representative

    3 days ago

    Atlanta, Georgia, United States Residence Inn Atlanta Midtown Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Residence Inn Atlanta Midtown 17th Street. As a Front Desk Agent, you will be responsible for providing exceptional guest service, registering guests, and ensuring a seamless stay experience.Responsibilities:Guest Registration: Register guests in a friendly...

  • Front Desk Representative

    1 week ago

    Atlanta, Georgia, United States Residence Inn Atlanta Downtown Defunct Full time

    Job Title: Front Desk AgentResidence Inn Atlanta Downtown is seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay is comfortable and enjoyable.Key Responsibilities:Answer guest inquiries and provide information about...

  • Front Desk Representative

    4 days ago

    Atlanta, Georgia, United States Pattern Promotions Full time

    Job Title: Front Desk RepresentativePattern Promotions is seeking a highly organized and friendly Front Desk Representative to be the welcoming face of our office. In this role, you will manage front desk operations, greet visitors, handle administrative tasks, and ensure smooth office functioning.Responsibilities:Greet and assist visitors in a professional...

  • Hotel Front Desk Manager

    1 week ago

    Atlanta, Georgia, United States McKibbon Hospitality Full time

    Front Desk Supervisor Job DescriptionAs a Front Desk Supervisor at McKibbon Hospitality, you will play a key role in ensuring the smooth operation of our hotel's front desk department. Your primary responsibility will be to supervise the daily activities of the front desk team, ensuring that guests receive exceptional service and that all hotel operations...

  • Front Desk Supervisor

    2 weeks ago

    Atlanta, Georgia, United States IHG Full time

    Front Desk Supervisor Job DescriptionWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at IHG Hotels & Resorts. As a key member of our front office team, you will be responsible for providing exceptional guest service, ensuring seamless check-in and check-out processes, and maintaining the highest standards of hotel...